15 leadership management jobs found

About the San Jose Earthquakes: The San Jose Earthquakes have a mission to establish our home as the epicenter of American soccer by uniting Northern California with big dreams, big hustle, and big impact. We are seeking a new Manager of Season Ticket Sales who is a coachable, self-starter, with an entrepreneurial spirit and a desire to sell.   About the Position: The San Jose Earthquakes are looking for a ticketing leader to become our Manager of Season Ticket Sales who will lead and support all season ticket sales. This role oversees season ticket sales, supports strategic selling and upselling efforts, and ensures best-in-class service. The ideal candidate is a strong leader, highly organized, and passionate about selling, relationship building, coaching, and maximizing revenue opportunities. This person will report directly to the Sr. Director of Season Ticket Sales and Service.    Who You Are: We are looking for people that want to...

OVERVIEW The Los Angeles Football Club (LAFC) is an MLS soccer club serving the greater Los Angeles area. LAFC is dedicated to building a world-class soccer club that represents the diversity of Los Angeles and is committed to delivering an unrivaled experience for fans. LAFC’s ownership group is comprised of local leaders and innovators of industry with intellectual capital, financial prowess, operations expertise, and success in the fields of entertainment, sports, technology, and media. LAFC is invested in the world’s game and Los Angeles, constructing, and developing the 22,000 seat BMO Stadium and a top-flight training center on the campus of Cal-State Los Angeles. POSITION SUMMARY The Director, Ticket Sales, will play a primary role in building, providing continuous development to the sales team, as well as setting and executing the overall ticket sales strategy for the organization. This position will directly oversee the Group and Season Ticket Sales...

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team. THE POSITION Reporting to the Ticketing Customer Relationship Senior Manager, the Ticketing General Public Customer Care Manager owns the design, implementation and performance of the customer care strategy for General Public ticket buyers across the FIFA Women's World Cup 2027™ ticketing and hospitality operation.   The role translates FIFA's ticketing requirements and the tournament's sales strategy into a working service model (service levels, escalation paths,...

THE POSITION Reporting organizationally to the Ticketing Customer Relationship Senior Manager the Ticketing Member Associations Customer Care Manager will help serve Ticketing and Hospitality efforts for the FIFA Women’s World Cup 2027™.   This role will be responsible for planning and management of the customer care strategies and processes for Group Sales Customers to specifically fulfil all FIFA’s Member Associations ticketing requirements and ensure a smooth and successful ticketing operation for these key FIFA stakeholders. The Customer Care Manager must ensure compliance with the applicable sales strategy and the FIFA ticketing requirements, policies and regulations whilst providing support to all Member Associations with ticketing issues and enquiries. The Customer Care Manager focuses particularly on the delivery of effective ticketing customer care for the FIFA Women’s World Cup 2027.    Plan and implement effective...

THE POSITION These are your key tasks: Lead, mentor, and develop a team responsible for ticket inventory management, seating map configuration, and ticketing operations. Oversee the creation, maintenance, and optimization of ticket inventories, quotas, category structures, seating maps, and ticket flow configurations within the ticketing system. Manage seat allocation and seat assignment processes, ensuring accuracy, compliance, and timely delivery. Plan and deliver onsite ticketing operations at FIFA events, including ticketing infrastructure and electronic access control solutions. Lead and coordinate onsite ticketing teams, including managers, supervisors, volunteers, and external service providers. Develop, implement, and continuously enhance operational policies, procedures, and governance frameworks. Collaborate closely with internal stakeholders and FIFA ticketing teams in host countries to ensure consistent and efficient delivery....

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team. THE POSITION Reporting organizationally to the Ticketing Customer Relationship Senior Manager, the Ticketing Commercial Partners & Local Entities Customer Care Manager will help serve Ticketing and Hospitality efforts for the FIFA Women’s World Cup 2027™. This role will be responsible for planning and management of the customer care strategies and processes for Group Sales Customers to specifically fulfil all FIFA’s Commercial Partners and Local Entities...

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team. THE POSITION Reporting organizationally to the Ticketing Customer Relationship Senior Manager, the Ticketing CRM Sales Channels Manager will support Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™.  This role will be responsible for develop and implement QA/UAT strategies, user acceptance tests for all ticket sales, distribution and communication channels.   Ticketing CRM Sales Channels Manager must ensure compliance with the...

Position :                               Senior Manager – Ticket Sales - CLTFC Department:                          Ticket Sales & Services Reporting Relationship:       Reports to Vice President, Ticket Sales, Service & Ops Status:                                   Full-Time (Exempt)     About Charlotte FC Charlotte Football Club is the Major League Soccer Club in the Carolinas. The Club’s mission is to be a unifying force that is bigger than one city and encourage a sense of belonging through a progressive, collective, and ambitious approach that guides efforts on and off the pitch. CLTFC is committed to driving growth through the sport and community outreach. Charlotte FC is...

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team. THE POSITION Reporting to Senior Ticketing Operations Manager, and working alongside the FIFA Ticketing team in Zurich, the Ticketing System Manager configures the ticketing system to ensure best in class solutions are available to sell and manage tickets for the FIFA Women's World Cup 2027. The role offers support to ticketing system users, promotes the use of information management systems and carries out quality assurance measures.   KEY RESPONSIBILITIES...

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team. THE POSITION Reporting organizationally to the Ticketing Customer Relationship Senior Manager and working closely with the Ticketing Digital Communications Manager, the Ticketing Digital Communications Coordinator will help serve Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™.  This role will coordinate the planning and execution of all customer communications and collaterals across the ticket sales process, in line with the applicable...

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team. THE POSITION Reporting organizationally to the Ticketing CRM Senior Manager and the Ticketing General Public Customer Care Coordinator, the Ticketing General Public Customer Care Analyst will support Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™.  This role will be responsible for the implementation, monitoring and continuous improvement of the customer care strategies and processes for General Public Customers, ensuring compliance with...

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team. THE POSITION Reporting organizationally to the Ticketing Customer Relationship Senior Manager and working closely with the Ticketing Group Sales Manager, the Ticketing Group Sales Coordinator will help serve Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™.  This role will support the implementation of the customer care strategies and processes for Group Sales Customers, to specifically fulfil all Group Sales ticketing requirements and...

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team. THE POSITION Reporting organizationally to the Ticketing CRM Senior Manager the Ticketing General Public Customer Care Manager will help serve Ticketing and Hospitality efforts for the FIFA Women’s World Cup 2027™.   This role will be responsible for the implementation and management of the customer care strategies and processes for General Public Customers, ensuring compliance with the applicable sales strategy and the FIFA ticketing requirements and...

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team. THE POSITION Reporting organizationally to the Ticketing Sales Strategy Manager, the Ticketing Sales & Strategy Coordinator will help serve Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™. This role will assist the planning and the definition of the process relative to the creation of all the customer's communications and collaterals across the ticket sales process, under the applicable sales strategy and ticketing requirements, and work closely...

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team. THE POSITION Reporting organizationally to the Ticketing CRM Communication Channels Manager, the Ticketing CRM Communications Channels Coordinator will support Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™.  This role will be responsible for updating and managing text content, such as (but not limited to) FAQs, standard responses, and chatbot scripts, within our back-office tools.  Ticketing Communication Channels Specialist must...