One Knoxville SC
Knoxville, TN
The Senior Account Executive; Ticketing role will build, strengthen, and maintain authentic relationships with individuals and businesses through essential communication (in-person, phone, text, or e-mail) to sell varying Season Ticket, Premium, Group and Single match ticket packages. Leadership opportunities while continuing to sell One Knoxville ticketing products.
DUTIES AND RESPONSIBILITIES:
Deliver service that is personal, creative, and timely
Assist in renewal, upgrade and add-on processes for accounts to assist with departmental and organizational goals
Field, resolve and document various client requests and concerns utilizing the highest standard of customer service
Demonstrate a positive attitude, support company initiatives with peers and customers.
Adopts change while demonstrating tenacity and resilience
Assist in the development and implementation of customized programs, benefits and events for the season...