FIFA
Hybrid (Zürich, Switzerland)
THE POSITION
These are your key tasks:
Lead, mentor, and develop a team responsible for ticket inventory management, seating map configuration, and ticketing operations.
Oversee the creation, maintenance, and optimization of ticket inventories, quotas, category structures, seating maps, and ticket flow configurations within the ticketing system.
Manage seat allocation and seat assignment processes, ensuring accuracy, compliance, and timely delivery.
Plan and deliver onsite ticketing operations at FIFA events, including ticketing infrastructure and electronic access control solutions.
Lead and coordinate onsite ticketing teams, including managers, supervisors, volunteers, and external service providers.
Develop, implement, and continuously enhance operational policies, procedures, and governance frameworks.
Collaborate closely with internal stakeholders and FIFA ticketing teams in host countries to ensure consistent and efficient delivery....