Nashville SC
Nashville, TN
The Ticket Operations Coordinator position will provide assistance to the Ticket Sales Department for Nashville SC. Primary responsibilities include but are not limited to event creation and financial reporting, providing a high level of customer service, possessing high knowledge of all ticketing packages and benefits as well as driving season ticket sales, renewals, and group sales for ticketed events. RESPONSIBILITIES:
Assist in the processing and establishment of season ticket, group and single match ticket accounts
Provide game-day support in the area of ticket resolution, customer service and will call
Build, maintain and develop a positive working relationship with all Ticketmaster Client Support Staff
Facilitate a complex network of payment plans, investigate and respond to any chargebacks related to ticket payments and work closely with the Ticket Services department to ensure account compliance
Assist with the building of price codes, plans,...