Orlando Pride
Orlando, FL, USA
TITLE: Manager, CRM & Sales Analytics
DEPARTMENT: Strategy and Analytics
REPORTS TO: VP, Strategy and Analytics
FLSA: Exempt, Salaried; Full-Time
WHAT SETS YOU APART
Orlando City SC and Orlando Pride are seeking a Manager, CRM & Sales Analytics to join the Strategy & Analytics team. This role will oversee the strategy, administration, and optimization of the organization’s CRM platform while leading analytics and reporting that support ticket sales and fan engagement initiatives across Orlando City, Orlando Pride, Orlando City B, and Inter&Co Stadium. The Manager will partner with ticketing leadership and other departments to develop data-driven strategies that drive revenue growth, improve fan engagement, and enhance sales performance. Responsibilities include stewardship of the CRM platform, ticketing analytics, campaign reporting, demand management, and customer insights. The ideal...