4 jobs found in Stoke-on-Trent

Role Responsibilities: Assisting customers in making purchases of retail merchandise, dealing with all enquiries and correspondence in a polite and effective manner. Encourage upselling and increase productivity. Work together with the wider retail team to maximize retail sales and profitability. Cash handling, cash register operation and being responsible for balancing daily takings. Handle the receipt and dispatch of goods where appropriate. Maintain an excellent level of customer service. Maintain a high level of security with regards to the retail stock and cash, having a working knowledge of all store policies and procedures. Communicate effectively with colleagues and contribute to an effective retail team ethos. Complete online orders for customers where stock is not available in store. Reply to e-mails sent to the SUFC Retail inbox in a timely manner. Personalisation and printing of shirts. Merchandising all stock to a high standard...

Purpose of the Role To support the line managers in all shop and ticket office activities in particular through improving and developing business for the club by pro-active sales activity and ensuring the highest standards of customer service. The role will offer work on match days, non-match day Saturdays and various hours during the week on an ad hoc, zero hours basis, (days, evenings and weekends).    Key Responsibilities Ensure all customers are served promptly and efficiently whilst maintaining the highest standards of customer service and professionalism Dealing with ticket and merchandising sales in the Red and White Shop and ensuring customers are served in a timely manner, both in person and over the telephone. Up selling of all fixtures, both home and away, which we have on sale along with the sales of season tickets. Support the line managers in ensuring that all shop and ticket prices are correct and all appropriate...

Job purpose: To be responsible for liaising with customers, helping them with their product or service, processing payments and maintaining a high level of customer service. Duties and responsibilities: • To be committed to ensuring the safeguarding and welfare of all customers of the Club; • To be approachable and acknowledge and greet all customers; • To interact with customers to build rapport; • To ensure cash handling procedures are adhered to in line with the Club’s policies; and • To be proactive in selling at every opportunity. • To accept and process deliveries ensuring discrepancies are reported in line with the Club’s procedures; • Ensure full size and option availability on the sales floor; • Confident and accurate use of RSS till system to process sales and refunds; • Confident and accurate use of RSS back-office functions to check stock availability and barcode stock; • To promote and action...

Details 📝  Contract  – Part time hours, 20 hours per week, to include Tuesday evening and Saturday home games 💼  Salary  - £12.79 per hour. £13,300 per annum 🌟  Benefits -  Great career development, workplace pension, staff events, great work environment, good annual leave, staff discounts plus lots more 📍  Location  – Weston Homes Stadium 🔒  Close date  - Sunday 3rd May 2026 (dependant on application numbers we may close this vacancy earlier than the advertised date) A fantastic part time opportunity has arisen to join our busy state of the art POSH retail store. We are a destination retail experience and are proud to serve and support our customers.  If you have top class face to face customer service/retail experience and love working with our supporters, then we'd love to hear from you.  The Role To support the Retail Manager and Retail Supervisor in all aspects of...