Nottingham Forest FC
Nottingham, UK
Engagement: Casual position offering variable hours on a flexible basis
Location: The City Ground, Nottingham, NG2 5FJ
Department: Retail
Reporting to: Store Manager
Closing Date For Applications: 18th September
About the Role:
To assist customers with purchases in store and over the telephone offering the highest levels of customer service all the time working to maintain high store standards.
Key Tasks and Responsibilities:
Serve and advise customers and help to find the goods they want.
Handle payments by cash or card.
Professionally handle complaints, even when working with difficult situations.
To exceed customer expectations by going the extra mile in unique situations.
Ability to demonstrate a friendly style and work effectively under pressure.
Advise on the availability of stock and any special promotions.
Give information on products and prices....