5 guest experience manager jobs found

Company Description ⚒️  WEST HAM UNITED FOUNDATION  ⚒️ 🏫  School Engagement Officer 💰  Salary:  London Living Wage 📄  Contract:  Fixed term until 31st August 2027 📍  Location:  Jo Richardson Community School & West Ham United Foundation Beckton Hub Position ⚽ Join Our Team The  West Ham United Foundation  is looking for a passionate and driven  School Engagement Officer  to lead and deliver impactful education programmes across our partner school and community hub at Jo Richardson Community School. This is an exciting opportunity to work directly with young people, using sport, education, and personal development to inspire positive change ⚒️ 🎯 Job Purpose As a School Engagement Officer, you will lead delivery within a school-based programme, supporting young people through a curriculum focused on: ✅ Wellbeing ✅ Qualifications ✅ Personal Development ✅...

Job Description The Sales Operations Manager, Hospitality is responsible for the systems, processes, data governance, and operational readiness that the Club’s end-to-end premium sales, servicing, renewal, and matchday delivery operation rely on.  Your goal is to ensure that every part of the premium customer journey - from first enquiry through to matchday delivery and retention - is supported by disciplined workflows, accurate and trusted data, and clear cross-functional ownership.  This role exists to protect and enable premium revenue by ensuring sales activity is operationally sound, delivery-ready, and consistently executed. Your work directly supports revenue confidence, operational consistency, and industry-leading customer experience across both seasonal and match-by-match hospitality products.  This is a hands-on, cross-functional role that connects commercial performance, operational delivery, and technical systems, with a clear focus on...

Job Description   The Account & Member Experience Executive, Hospitality supports the delivery of a high-quality, consistent, and detail-led hospitality member and guest experience across The Riverside, working closely with the Account Management and Member Experience teams.  The role helps ensure premium members receive professional, reliable and exceptional service across day-to-day interactions, matchdays, and year-round events. You will act as a trusted operational support, owning defined member interactions and tasks through to completion, and ensuring issues are followed up, resolved, or escalated appropriately.    This is a hands-on role requiring strong organisation, attention to detail, and a clear sense of accountability. Your work directly contributes to member satisfaction, retention, and the overall credibility of The Riverside’s premium hospitality experience.    Job Requirements The Account...

Who are we:    Since 1988, Everton in the Community has become a dynamic force for good, harnessing the unifying power of football to drive social change and addressing societal challenges across Liverpool City Region. Supported by a team of over 130 full-time staff and over 200 volunteers, the independently governed and independently financed charity offers an extensive array of more than 60 programmes and initiatives that tackle a diverse range of social issues including health, employability, anti-social behaviour, crime, exploitation, education, dementia, and disability.   Everton in the Community stands firmly beside the most at-risk and most in need members of its local communities, but the needs of the city are ever-growing and ever-evolving and the official charity of Everton Football Club is committed to helping as many people as possible.      About the opportunity:    Everton in the Community delivers early intervention programmes that...

Company Description Academy Football Analyst Placement Student A season in the heart of Premier League football analysis! ⚽📊 Contract:  Student Placement (1 July 2026 – 31 May 2027) Eligibility:  Must require a placement year as part of your university course (Undergraduate Placement / Sandwich Year) Hours:  Full time Remuneration:  Paid expenses only Location:  Chadwell Heath Training Ground (with occasional travel across WHU sites) About the Placement Are you passionate about football, data, and the art of turning match moments into meaningful insights? This is your chance to spend a season inside the engine room of a Premier League football club. West Ham United is looking for enthusiastic placement students to join our Football Analysis teams for the 2026/27 season. You’ll be working across the Men’s First Team, Women’s First Team, or Academy (please specify your preference when...