2 business commercial jobs found in London

Shape smarter, more resilient technology services at the heart of English football!   The Football Association is looking for a Service Product Lead to join our Technology team and play a pivotal role in shaping product service management across all our Product Teams. This is an exciting opportunity for someone who is passionate about investigating root causes and preventing disruptions to our service across our product lines within a complex and evolving environment encompassing our cloud and SaaS estates. Our current Product Service Management capability is still developing, so we are looking for an experienced professional who can bring clarity, governance, and best practice while building strong relationships across both technical and business teams. You will focus on aligning our ITIL processes with business needs, embedding best practice and strengthening governance. With the majority of our support teams operating offshore and many...

Job description Fulham FC is looking for an ambitious and analytical CRM Marketing Manager to play a key role in delivering the Club’s wider digital and data growth strategy.  As guardian of the Club’s fan database, you will provide actionable insight and reporting to assist the Club in making informed decisions which support revenue generation across a range of commercial products, drive supporter engagement and acquisition. The CRM Marketing Manager will own the the development of multichannel CRM marketing plans, audience segmentation and automated workflows, with the aim of serving existing fans and attracting new audiences with more personalised content and relevant experiences.  Working across the Club’s digital estate, the role will be responsible for tracking user journeys, assess UX and improve conversion rates across owned and paid media chanels.  You will work closely with internal stakeholders to ensure MarTech/CRM tools are...