D.C. United
Washington, DC
As a Guest Experience Captain at Audi Field, you are more than an event-day leader – you help shape every guest’s experience. Through leadership, professionalism, and service, you ensure every event is safe, welcoming, and memorable. This position helps oversee assigned areas of the stadium, supports staff deployment, resolves guest and staff concerns, communicates with the Command Center, and ensures every event runs with professionalism, safety, and care. At Audi Field, every event is different. Every crowd is unique. Every shift is an opportunity to go “Beyond the Game” by creating moments that fans, guests, staff, and partners remember long after the event ends.
Our mission is simple and powerful:
To deliver a safe, welcoming, and unforgettable guest experience while fostering a positive, respectful, and inclusive work environment.
Who We Are
The Guest Experience Team serves as the face of Audi Field. Every interaction...
