13 customer service jobs found in London

About the role We have an exciting opportunity for an individual to join our Liverpool FC team as a Retail Store Supervisor at our brand-new London store! This is a fantastic chance to be part of something fresh and innovative, contributing directly to the ongoing growth and development of LFC Retail.  It’s an incredible time to join the LFC family, with our standout collaborations with Adidas and Tommy Hilfiger bringing new momentum, style, and global visibility to the brand. As a key member of the store’s management team, you’ll work closely with the Store Manager and Assistant Manager to lead, inspire, and drive the team. Your role will be essential in delivering exceptional customer service, achieving strong results, and ensuring the store consistently performs against targets and plans. What will you be doing? Understanding store targets and KPIs to ensure that targets are delivered. Taking responsibility for running...

Powerleague continues to grow. As we expand our football and padel offerings across London, we’re recruiting  Club / General Managers  to lead at several of our established clubs. These opportunities have arisen due to internal progression, offering you the chance to step into a proven, thriving venue and make your mark. About the Role As Club Manager, you’ll take full responsibility for the performance and success of your site. You’ll lead a team, drive revenue and profitability, and create an outstanding experience for every player and visitor. From day-to-day operations to shaping long-term growth, you’ll set the pace and the standard. You’ll be supported by your Regional Operations Manager, but the autonomy will be yours: to make decisions, spot opportunities, and bring ideas to life. Key Responsibilities Lead and motivate your team to deliver against KPIs for revenue, profit, utilisation, and customer...

About The Role   In addition to the Stewarding role the safety supervisor role requires you to – Complete paperwork associated with Health and Safety checks (Pre-Event Checks). Attend and conduct briefings where necessary. Ensure that the hierarchy of staff is adhered to. Effectively communicate with the stewards and the control room. Ensure stewards are in position and carrying out their duties. Developing the knowledge of stewards. Dealing with any issues that occur during events. Managing emergency procedures About The Candidate Person specification Enthusiastic individual who is willing to develop further. Self-motivated. Ability to work within a customer facing position. Professional with high standards and integrity.   Desired skills: Excellent customer service skills Time keeping Obtained Level 2 spectator safety...

Job Title : Venue Optimisation Executive Job Grade : RL1 (Executive) Reports to : Venue Optimisation Team Leader Location : Vantage, Great West Road, London Departmen t: Commercial Sub-department : Venue Optimisation Salary : £28,500 The Club   Brentford FC is a bit different from other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.   Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.   We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC.   We play...

🔥  Assistant Manager at Powerleague Watford 🔥 Salary:  Up to £30,000 with bonus potential Job Type:  Full Time | Permanent Step Into Leadership. Fuel the Game. Be part of the Powerleague Legacy. Are you a rising star in team leadership, with a love for sports, events and customer service? Powerleague is looking for an ambitious  Assistant Manager  to help drive on our industry- leading venues to new heights as well as support with the development and introduction with our anticipated state of the art  padel courts . This is your chance to be a part of a  fast- paced, people- powered environment  where your energy and ideas make a real difference. 👟  About Powerleague Powerleague is the UK’s original and largest provider of small- sided football. Our state of the art pitches and venues are a  community hub , a place where people come together to play, connect and grow. With over 40...

About the role We have an incredible opportunity for someone to join our Liverpool FC family as an Assistant Store Manager at our brand-new London store! This is a rare chance to help shape something from the ground up and play a key role in the continued growth and evolution of LFC Retail. It’s an especially exciting moment to come onboard, with our standout collaborations with Adidas and Tommy Hilfiger bringing fresh energy and global attention to the brand. As an Assistant Store Manager, you’ll be at the heart of the action, leading the day-to-day running of the store, inspiring your team to deliver exceptional customer experiences, and driving performance to achieve and exceed targets. This is your opportunity to make a real impact and be part of a dynamic, high‑performing team. What will you be doing? Open and close the store, carry out till counts, investigate, resolve, action or escalate any till losses or discrepancies, cashing up, safe...

About the role We’re gearing up for something truly special, and you could be at the heart of it. Liverpool FC is opening a brand‑new store in London, and we’re searching for an inspiring Retail Store Manager to help bring this next chapter of LFC Retail to life. This is your chance to join us at one of the most thrilling moments in our journey. With our incredible, high-profile collaborations such as Adidas and Tommy Hilfiger, the momentum around LFC Retail has never been stronger. Now, you can be part of creating something new, bold, and game‑changing. As our Retail Store Manager, you’ll be the driving force behind the store’s performance and culture. You’ll lead the delivery of an unforgettable customer experience, champion operational excellence, and uphold world‑class brand standards, all within one of the Club’s most strategically important retail destinations. If you're ready to take on a role where your...

⚡ Assistant Managers Wanted | London & Surrounding Areas Salary: Up to £35k OTE + Benefits Full-time | Permanent | Locations across Greater London, Berkshire & Essex  Love football/padel, people, and fast-paced action? We’ve got the perfect role for you. As we expand our football and padel offerings across London, Powerleague is on the lookout for brilliant Assistant Managers to help lead the charge at our buzzing clubs across London and nearby. 🧩 What’s the Role? As Assistant Manager, you’ll be the go-to support for your Club Manager — leading the team, driving energy on and off the pitch, and helping deliver unbeatable customer experiences. If you’re ready to take your leadership game up a level, this is your time to shine. 🎯 What You’ll Be Doing: Lead by Example:  Support and energise your team to deliver 5-star service and unforgettable football moments. All About the People:...

JOB TITLE: Lead Data Engineer DEPARTMENT: Business Data LOCATION: Stamford Bridge (Hybrid: 4 days per month remote) CONTRACT: Permanent / Full-time   Closing date: 26th March We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.   Role Overview Chelsea Football Club is seeking an experienced and innovative Lead Data Engineer to shape the technical vision and delivery of a next-generation data platform that underpins the club’s commercial, digital and fan-engagement strategy. This role will lead the evolution of Chelsea’s centralised data ecosystem, ensuring our data is accurate, accessible, secure and capable of powering world-class fan experiences.   As a Lead Data Engineer within the Business Insights &...

Job Description   The Sales Lead, Hospitality is accountable for the conversion, growth and integrity of premium hospitality revenue generated from the Club’s existing and inbound audiences.  The role owns the premium inside sales operating model, defining how demand is curated, qualified and converted. It is responsible for ensuring that every sale is accurately scoped, clearly communicated and operationally deliverable, protecting experience quality, delivery credibility and long-term customer value.  Operating as the senior authority for premium inside sales execution, the role works closely with Business Development, Account Management, Operations, Marketing and CRM to ensure disciplined conversion and reliable forecasting.    Job Requirements The Sales Lead, Hospitality must have:  Proven experience owning and leading an inside-sales or conversion-focused sales function within a premium,...

Job Description   The Senior Sales Executive, Hospitality  is responsible for delivering premium hospitality revenue across  both match-by-match experiences and seasonal hospitality memberships, working with some of the Club’s  warmest and most valuable audiences, including inbound enquiries, previous buyers and existing  relationships.  You’ll operate as a trusted, high-performing seller, leading consultative, value-led sales conversations that  convert interest into repeat matchday visits and longer-term seasonal commitments, while supporting the  development of Sales Executives through informal mentoring and best practice.  This is a senior individual contributor role, requiring confidence handling high-value enquiries, guiding  buying decisions across different usage types, and positively influencing team standards and performance.   Job Requirements The  Senior Sales...

Job Description The Sales Operations Manager, Hospitality is responsible for the systems, processes, data governance, and operational readiness that the Club’s end-to-end premium sales, servicing, renewal, and matchday delivery operation rely on.  Your goal is to ensure that every part of the premium customer journey - from first enquiry through to matchday delivery and retention - is supported by disciplined workflows, accurate and trusted data, and clear cross-functional ownership.  This role exists to protect and enable premium revenue by ensuring sales activity is operationally sound, delivery-ready, and consistently executed. Your work directly supports revenue confidence, operational consistency, and industry-leading customer experience across both seasonal and match-by-match hospitality products.  This is a hands-on, cross-functional role that connects commercial performance, operational delivery, and technical systems, with a clear focus on...

Job description Founded in 1882, Tottenham Hotspur Football Club is an English Premier League Club, based in North London.   Led by the late great Bill Nicholson, the Club became the first in England to win the League and FA Cup Double in 1961, and the first in the UK to win a European Trophy two years later. Spurs has since been home to some of the game’s great entertainers, including Jimmy Greaves, Glenn Hoddle, Paul Gascoigne, David Ginola, Gareth Bale, Heung-Min Son and Harry Kane.   In April 2019, the Club opened an iconic new stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and is a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, boxing, rugby, concerts, and other major events, plus visitor attractions including Stadium Tours and the Dare Skywalk.   The stadium development scheme has...