2 duty manager jobs found

Job description We intend on building the Craven Cottage stadium tour to be one of the truly popular London experiences for football fans and visitors to London. Our guides are key to this objective.  Craven Cottage tour guides are expected to be hard working, well presented, passionate and dedicated to ensuring that our guest’s expectations are met every time. Guides are also expected to be proactive and receptive to performance feedback and to be enthusiastic, proud club ambassadors in every possible aspect of the position. Job requirements KEY RESPONSIBILITIES To support the delivery of the Craven Cottage stadium tour, across all   operations and in every respect To deliver an engaging stadium tour to a wide variety of guests To handle payments Provide a customer service experience to our guests that meets their expectations To deliver a personable tour, including welcoming and saying goodbye to the   group To deal with...

As a Guest Experience Captain at Audi Field, you are more than an event-day leader – you help shape every guest’s experience. Through leadership, professionalism, and service, you ensure every event is safe, welcoming, and memorable. This position helps oversee assigned areas of the stadium, supports staff deployment, resolves guest and staff concerns, communicates with the Command Center, and ensures every event runs with professionalism, safety, and care. At Audi Field, every event is different. Every crowd is unique. Every shift is an opportunity to go “Beyond the Game” by creating moments that fans, guests, staff, and partners remember long after the event ends.   Our mission is simple and powerful: To deliver a safe, welcoming, and unforgettable guest experience while fostering a positive, respectful, and inclusive work environment. Who We Are The Guest Experience Team serves as the face of Audi Field. Every interaction...