Liverpool FC
Liverpool, United Kingdom
About the role
We are looking for Casual Room Supervisors to be at the heart of the action on match days, leading your team to deliver outstanding hospitality experiences.
What will you be doing?
You will lead a hospitality suite or area on match days, ensuring smooth operations and an outstanding guest experience.
You’ll supervise the Food & Beverage team, coordinate service to the highest standards, and motivate your team to deliver exceptional results. From delivering clear pre-service briefings to ensuring every guest receives a warm corporate welcome, you’ll set the tone for success.
You’ll coach and support your team on the job, driving continuous improvement and maintaining high performance across every service. You’ll also handle staffing and guest issues, ensure compliance with all policies and health & safety standards, and delegate tasks effectively to maintain quality throughout.
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