2 customer service jobs found in Sheffield

Purpose of the Role To support the line managers in all shop and ticket office activities in particular through improving and developing business for the club by pro-active sales activity and ensuring the highest standards of customer service. The role will offer work on match days, non-match day Saturdays and various hours during the week on an ad hoc, zero hours basis, (days, evenings and weekends).    Key Responsibilities Ensure all customers are served promptly and efficiently whilst maintaining the highest standards of customer service and professionalism Dealing with ticket and merchandising sales in the Red and White Shop and ensuring customers are served in a timely manner, both in person and over the telephone. Up selling of all fixtures, both home and away, which we have on sale along with the sales of season tickets. Support the line managers in ensuring that all shop and ticket prices are correct and all appropriate...

A very exciting opportunity has arisen at Stoke City Football Club for a Hospitality and Events Sales Executive to join our team at the bet365 Stadium. The successful applicant will play a vital role in driving our Hospitality and Events business growth by proactively reaching out to potential customers and securing new business opportunities. In addition you will focus on the growth and development of relationships with an existing client base to ensure retention, upselling and maximisation of all opportunities through the club’s Commercial portfolio. Main Responsibilities Managing and growing relationships and maximising all sales opportunities, via a consultative approach to sales and account management. Conducting outbound calls and emails to prospects, introducing our products/services, and explaining their benefits. Negotiating terms of sales, agreements and closing sales with customers. Achieving sales targets and KPIs set by department manager....