9 customer service jobs found in Manchester

About The Role   Role Purpose To ensure the safety and security of all players, staff, visitors, and assets at the football club's stadium and training ground.  The Security Officer will maintain a secure environment by monitoring access, responding to incidents, and supporting the day-to-day operations of the club's facilities.   Main areas of responsibility   Access Control: Manage entry and exit points, ensuring only authorised personnel, players and visitors gain access to the premises. Verify identification and issue visitor passes where appropriate. Patrols & Monitoring: Conduct regular foot and vehicle patrols of the training ground and surrounding areas. Monitor CCTV systems and alarm panels, reporting any irregularities or suspicious activity. Ensure perimeter security, gates and building are locked/unlocked according to schedule. Incident Response:...

About The Role   Role Purpose As part of the Public Area Cleaning Team you'll play a key role in ensuring the Toughsheet Community Stadium remain clean, safe and welcoming, for fans, staff and visitors on matchdays and during events.   Main areas of responsibility Carry out general cleaning tasks across the stadium, including cleaning stands, seats and concourse areas, public toilets and changing rooms, hospitality suites, kitchens and lounges, offices and back of house areas. Sweep, mop, hoover and disinfect high traffic areas. Empty bins, ensuring waste is disposed of correctly. Restock soap, toilet paper and sanitiser dispensers. Identify and report any maintenance or health and safety issues. Work as part of a team to meet tight cleaning deadlines before and after fixtures/events. Maintain high standards of cleanliness and hygiene in line with club standards. General Responsibilities...

Purpose of the Role To support the line managers in all shop and ticket office activities in particular through improving and developing business for the club by pro-active sales activity and ensuring the highest standards of customer service. The role will offer work on match days, non-match day Saturdays and various hours during the week on an ad hoc, zero hours basis, (days, evenings and weekends).    Key Responsibilities Ensure all customers are served promptly and efficiently whilst maintaining the highest standards of customer service and professionalism Dealing with ticket and merchandising sales in the Red and White Shop and ensuring customers are served in a timely manner, both in person and over the telephone. Up selling of all fixtures, both home and away, which we have on sale along with the sales of season tickets. Support the line managers in ensuring that all shop and ticket prices are correct and all appropriate...

Full job description Overview We are seeking an experienced and dedicated Housekeeping Supervisor to oversee the daily operations of our hotel housekeeping team. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a passion for delivering exceptional guest service. This role offers an opportunity to contribute to maintaining high standards of cleanliness and guest satisfaction while leading a team of housekeeping staff. Prior experience in hospitality, hotel environments, or janitorial services is highly desirable. Responsibilities Supervise and coordinate the activities of housekeeping staff to ensure efficient and effective cleaning services. Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to uphold cleanliness standards. Train new team members on cleaning procedures, safety protocols, and customer service expectations. Manage scheduling and allocate tasks to optimise team...

Full job description Job Title: Hotel Receptionist Reports to: Reception Manager Department: Blackpool Football Club Hotel Hours: Zero Hours Job Purpose: To be the first point of contact for all visitors to the Hotel, providing a friendly, welcoming, and efficient service to all guests. We are looking for a friendly, hard working and enthusiastic person to join our reception team. Full Training, uniform and supervision will be given. Shift work including weekends and bank holidays and a mixture of shifts, as and when required. Shift times are 7.00am - 3.00pm and 3.00pm - 10.00pm, with a few varying shifts in between. Key responsibilities and duties To undertake reception duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer experience. To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service. To deal with...

Full job description Blackpool Football Club Hotel is looking for reliable room attendants on a zero hour basis, to join an enthusiastic team, the unique setting of a Hotel within a football stadium, to clean and prepare guest bedrooms and public areas within the Hotel to a high standard, as well as providing great customer service. An eye for detail and working well individually or as part of a team is essential. Reporting to the Head Housekeeper. Working 5 days out of 7 including weekends and bank holidays. Room attendants - 9.00am to 3.00pm National minimum wage Previous experience preferred but training will be provided. Benefits include: Employee discount Onsite parking Uniform provided 1 year experience preferred. If you think this role suits you, please apply accordingly and our head housekeeper will be in touch shortly. Job Type: Zero hours contract Pay: £7.55-£12.21 per hour Benefits: Company...

Wigan Athletic Academy – Lead Foundation Phase Coach 📍  Location: Wigan Athletic Academy, Stadium Way 📑 Contract: Full-time 👤 Reports to: Head of Coaching and Player Pathways ⏳ Hours: 37.5 per week 📅 Closing Date: Wednesday 18 th  March 2026, 11:59pm Role Overview Develop and maintain an elite environment, including provision of high-quality coaching for the progression and development of Foundation Phase players, promoting the Academy Philosophy, Vision and Culture/ Values at all times. Key responsibilities and duties: Conduct & Expectancies: To act in a manner appropriate to a representative of Wigan Athletic FC To ensure that all players, in their charge, also act in an appropriate fashion Promote the Academy & Clubs ‘Football Culture & Philosophy’ To enforce the player and parent code of conduct Enthuse and communicate with U9-U12 year olds Manage & enforce the required...

About The Role   JOB PURPOSE The Senior Physiotherapist will be a qualified Physiotherapist registered with the CSP and HCPC and will be responsible for leading the clubs Medical Department in the development, organisation, co-ordination and implementation of all medical related matters to First Team players and department staff. This post is expected to optimise the player availability and enhance the medical support of Rotherham United First Team players through the provision of footballs best scientific and medical practice. The Senior Physiotherapist is expected to have excellent leadership qualities to drive professional standards and ensure job fulfilment of the department staff. The Senior Physiotherapist should also establish and maintain an effective professional network that includes, but is not limited to, university links for incorporating student learning schemes and furthering research projects within the club. KEY...

About The Role   JOB PURPOSE To work within the club’s Medical Department in the effective running and application of all medical related matters to First Team players and department staff instructed to by the Senior Physiotherapist and Head of Performance & Medicine. This post is expected to optimise the player availability and enhance the medical support of Rotherham United First Team players through the provision of football’s best scientific and medical practice. With a passionate focus in exercise prescription, the First Team Physiotherapist will provide excellent on-field and gym-based programming in the prevention and rehabilitation of injuries and injury related matters. The First Team Physiotherapist is also expected to collaborate with the Academy program and in the departments on going education programmes such as developing intra-club research studies. The First Team Physiotherapist should also partake...