6 stadia operations jobs found

Job description We intend on building the Craven Cottage stadium tour to be one of the truly popular London experiences for football fans and visitors to London. Our guides are key to this objective.  Craven Cottage tour guides are expected to be hard working, well presented, passionate and dedicated to ensuring that our guest’s expectations are met every time. Guides are also expected to be proactive and receptive to performance feedback and to be enthusiastic, proud club ambassadors in every possible aspect of the position. Job requirements KEY RESPONSIBILITIES To support the delivery of the Craven Cottage stadium tour, across all   operations and in every respect To deliver an engaging stadium tour to a wide variety of guests To handle payments Provide a customer service experience to our guests that meets their expectations To deliver a personable tour, including welcoming and saying goodbye to the   group To deal with...

We are recruiting for: Waiting Staff Food Runners Glass Collectors Matchday Restaurant Supervisors (previous experience in a similar role essential) Matchday Bar Supervisors (previous experience in a similar role essential) We are looking for friendly, enthusiastic, reliable and self-motivated individuals with a hard-working positive approach, a polite manner and excellent attention to detail to work on matchdays and optional non matchday midweek shifts.   Previous experience within a quality, fast-paced catering environment is preferable as staff members are required to display initiative and calmness under pressure. A strong work ethic and a can-do attitude are also prerequisites.   As a guide, weekend matchday shifts will be 10am through to 8pm and midweek matchday shifts will be 4pm to midnight. Key Responsibilities Serving guests Food and Beverage requirements in our Hospitality suites....

The Nashville Soccer Club is looking for a Full-Time College Student to intern with Guest Experience Department. The intern’s primary responsibilities will be assisting guests, staff, security, and event day operations. The selected intern will gain valuable knowledge with a MLS organization, as well as insight in working in a sports/entertainment setting.  Please note:  This is an  unpaid internship  for  college credit only . To be eligible, candidates must be  enrolled at an accredited academic institution  and receiving  college credit  for their participation in the internship. DUTIES & RESPONSIBILITIES:  Interact with employees and customers to assist in the resolution of problems and suggestions voiced by season ticket holders, fans, and patrons of the arena.  Assist with match day, private event, and stadium tour operations.  General administrative duties is required such as...

The Director of Guest Services ensures that every guest at Providence Park feels welcome, safe and has an enjoyable and memorable experience. They lead the strategy, operations, and execution of all fan-facing initiatives for matches, concerts, and major events. This role oversees guest service standards, operational planning, budgeting, and cross-department coordination to ensure a best-in-class fan and guest experience. Leadership & People Development ·         Provide strategic direction for the Fan Experience department. ·         Mentor and develop the Fan Experience Manager and supervisory teams. ·         Lead pre-event briefings and represent the department in company meetings. ·         Oversee part-time staff recognition programs. Operational Excellence ·         Guide...

As a Guest Experience Captain at Audi Field, you are more than an event-day leader – you help shape every guest’s experience. Through leadership, professionalism, and service, you ensure every event is safe, welcoming, and memorable. This position helps oversee assigned areas of the stadium, supports staff deployment, resolves guest and staff concerns, communicates with the Command Center, and ensures every event runs with professionalism, safety, and care. At Audi Field, every event is different. Every crowd is unique. Every shift is an opportunity to go “Beyond the Game” by creating moments that fans, guests, staff, and partners remember long after the event ends.   Our mission is simple and powerful: To deliver a safe, welcoming, and unforgettable guest experience while fostering a positive, respectful, and inclusive work environment. Who We Are The Guest Experience Team serves as the face of Audi Field. Every interaction...

The Role We are looking for a dynamic  Supporter Services Executive  to join us on a 12 Month Fixed Term Contract to champion our supporters and customers by delivering the very best experience possible across all product offerings and channels such as email, live chat, phone calls and in person. Relaying the voice of the customer internally to help drive insight across the organisation.   Who we are We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history,  here . Beyond that, we are passionate about our  local community  and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no...