3 inclusion officer jobs found

An exciting opportunity has arisen for an experienced candidate to join the Customer Experience department at Norwich City Football Club in the role of Customer Experience Advisor. This is an excellent role for someone who is passionate about helping people and delivering exceptional supporter experiences across ticketing, customer enquiries and wider Club services. Key tasks/responsibilities include, but are not limited to: Deliver excellent service across all ticketing enquiries, including season tickets, memberships, home, away and cup fixtures, coach travel and accessible seating. Respond professionally to enquiries by telephone, email, webchat, face-to-face and digital channels, taking ownership through to resolution. Assist supporters with ticket exchanges, upgrades, collections, account queries and problem resolution. Support major ticket on-sales, matchday ticket office operations and sales opportunities. Provide a professional, welcoming front-of-house...

Job Title: Casual Clubhouse Social Café Team Member Department: Core Reports to:  Clubhouse Social General Manager   Responsible for: Serving our Clubhouse customers Expected working hours: Minimum 8 Hours per week Salary:   £12.71ph   Brentford FC Community Sports Trust With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.   Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 150 members of staff.   The Role   We are looking for a passionate, hardworking Team member...

The Role We are looking for a dynamic  Supporter Services Executive  to join us on a 12 Month Fixed Term Contract to champion our supporters and customers by delivering the very best experience possible across all product offerings and channels such as email, live chat, phone calls and in person. Relaying the voice of the customer internally to help drive insight across the organisation.   Who we are We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history,  here . Beyond that, we are passionate about our  local community  and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no...