6 guest experience manager jobs found

About the Role As TOCA continues to scale, the systems that support daily operations must remain reliable, intuitive, and aligned with how TOCA Centers operate. We are seeking a Business Systems Manager to own the hands-on management and optimization of TOCA’s core operational platforms. This role ensures systems supporting scheduling, memberships, CRM, payments, and reporting function effectively and enable both guest experience and operational execution. You will work closely with TOCA Center teams, cross-functional partners, and technology vendors to maintain system reliability, improve usability, and identify opportunities to streamline workflows as the business grows. Your Game Plan Operational Support & Cross-Functional Partnership (35%) Serve as the primary point of contact for system-related questions, troubleshooting, and support across the organization Partner closely with TOCA Center teams to resolve system issues and ensure platforms support...

About the Role As TOCA continues to scale, the systems that support daily operations must remain reliable, intuitive, and aligned with how TOCA Centers operate. We are seeking a Business Systems Manager to own the hands-on management and optimization of TOCA’s core operational platforms. This role ensures systems supporting scheduling, memberships, CRM, payments, and reporting function effectively and enable both guest experience and operational execution. You will work closely with TOCA Center teams, cross-functional partners, and technology vendors to maintain system reliability, improve usability, and identify opportunities to streamline workflows as the business grows. Your Game Plan Operational Support & Cross-Functional Partnership (35%) Serve as the primary point of contact for system-related questions, troubleshooting, and support across the organization Partner closely with TOCA Center teams to resolve system issues and ensure platforms support...

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.  THE POSITION Sitting within the Operational Services Department, Logistics (along with Guest Operations, Language Services, Accommodation, Transport, and Travel) aims to deliver the most engaging, innovative, and accessible World Cup experience for all athletes, fans, partners, and the community.    Reporting to the Procurement and Dissolution Logistics Manager, the...

About the Role Soccer thrives through connection — between players, communities, brands, and organizations that share a passion for the game. At TOCA, partnerships are a critical driver of both community engagement and revenue growth. Our Centers serve as gathering places for players, families, businesses, and organizations looking to experience the sport in new ways. We are seeking a Director, National Partnerships & Events to lead and scale TOCA’s partnership function, owning the development and execution of national and local partnership strategies. This role oversees a team responsible for building and managing strategic partnerships that drive guest traffic, grassroots engagement, and incremental revenue. It also leads initiatives spanning corporate events, sponsorships, facility partnerships, third-party programming, and community activations. This role is ideal for a relationship builder and revenue leader who understands how to create partnerships that...

Job Summary D.C. United is seeking an organized, proactive undergraduate or graduate student who is eager to gain hands-on experience in business operations. This internship is designed for individuals interested in learning how to support core organizational functions by working closely with the Executive Assistant to President of Business Operations / Office Manager. The intern will gain exposure to cross-functional coordination, event planning, administrative support, and internal communications—particularly in a fast-paced, game day environment. Compensation This is an unpaid internship and must be filled by a student who is actively enrolled in an accredited college or university and eligible to receive academic credit. Essential Functions, Duties, and Responsibilities: Support logistics and administrative tasks tied to game days, including suite readiness, credential coordination, and supply preparation. Assist with calendar management,...

D.C. United is seeking a highly motivated partnership activation professional with a positive attitude, strong work ethic, and consultative approach to take on an account executive role in corporate partnership activation. Primary responsibility will be the strategic planning, execution, and day-to-day management of D.C. United’s corporate partners. Compensation $50,000 + Commission Essential Functions, Duties, and Responsibilities Manage day-to-day relationships and ensure contract fulfillment for assigned portfolio of Corporate Partners Consistently engage with partners via phone, e-mail, and in-person meetings to build and maintain strong, long-lasting relationships Act as marketing consultant to partner contacts to develop and deliver impactful and measurable campaigns Work with 3rd party metrics providers (Nielsen, Zoomph) to analyze social media and broadcast performance to produce reporting for partners Compile and write event-specific recaps...