Queens Park Rangers FC
MATRADE Loftus Road Stadium, South Africa Road, London, UK
Reporting to: Commercial Director
Department: Ticketing Department
Job Summary and Objectives:
Reporting to the Commercial Director, the Head of Ticketing is responsible for overseeing the day-to-day operations of the Ticket Office and delivering a customer-focused ticketing service within a fast-paced, high-volume environment. The role ensures a consistently friendly, helpful, and knowledgeable service across all aspects of ticketing.
NB – this role requires being able to work evenings/weekends and Bank Holidays as the Club schedule allows.
Key Responsibilities:
Manage Ticket Office staff, including scheduling and staff rotas
Lead and implement the Club’s ticket sales function, with proven experience of delivery in previous roles
Hold full P&L responsibility for the Ticketing department, achieving and exceeding seasonal targets and budgets set by the Club
Manage season setup for renewals and general...