22 guest experience manager jobs found

Salary:  Please state your expectations within your application Contract:  Full Time, 42 hours a week Location:  The Nigel Doughty Academy, Nottingham, NG2 7SR Working Arrangements:  On site Closing Date For Applications: The Perks of the Job: 17th April 2026 Opportunity to access tickets for events at The City Ground. Employee Assistance Programme. Access to high street and gym discounts. Discount within our Club shop. Free on-site parking. Role overview: The Football Administrator will support the day-to-day operations of the First Team departments as well as being a presence to welcome visitors on site. The role will predominantly focus on carrying out the administration of the First Team & adherence of visitors to the Training Ground Safeguarding and Security procedures on site. The role will work closely with the Operational Departments of the Academy & Women’s...

About TOCA Soccer:  At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.    What makes a TOCA Teammate? We value an individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Why You'll love being apart...

About TOCA Soccer:  At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.      What makes a TOCA Teammate? We value an individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences  ...

Company Description ⚒️  WEST HAM UNITED FOUNDATION  ⚒️ 🏫  School Engagement Officer 💰  Salary:  London Living Wage 📄  Contract:  Fixed term until 31st August 2027 📍  Location:  Jo Richardson Community School & West Ham United Foundation Beckton Hub Position ⚽ Join Our Team The  West Ham United Foundation  is looking for a passionate and driven  School Engagement Officer  to lead and deliver impactful education programmes across our partner school and community hub at Jo Richardson Community School. This is an exciting opportunity to work directly with young people, using sport, education, and personal development to inspire positive change ⚒️ 🎯 Job Purpose As a School Engagement Officer, you will lead delivery within a school-based programme, supporting young people through a curriculum focused on: ✅ Wellbeing ✅ Qualifications ✅ Personal Development ✅...

U.S. Soccer Overview   The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good.   We understand the importance and the power of teamwork, on and off the pitch. That is why we work closely with our Federation partners and members, to inspire, support and guide every level of the game: from the grassroots to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport. Soccer can represent the best of U.S.   U.S. Soccer is in a period of significant growth, with ambitious plans for U.S. Soccer in the near and far future. We are, therefore, looking for dynamic servant leaders to join us on this journey: in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision-making,...

Job Title:  Box Office Representative Department:  Ticket Operations Reports to:  Manager of Ticket Operations Job Summary Box Office Representatives assist customers with the selection and purchase of their tickets, while providing helpful information and a high level of customer service. Box Office Representatives are commonly the first point of contact for guests attending a match, so they set the tone for the entire fan experience.  Box Office Representatives greet each guest and respond to each request in a friendly and polite manner, while giving guidance and direction for any further needs.  The ability to proficiently navigate the ticketing system, as well a strong customer service background, is essential. Hours include approximately 5 – 6 hours on game day at TQL Stadium. Your day will include arriving to TQL Stadium 3 hours before kickoff and working for the duration of the game (about 2 hours). What You’ll Do:...

Job Title:  Event Operations Assistant Department:  Facilities & Operations Reports to:  Sr. Manager, Event Operations Position Summary: Reporting to the Event Operations Manager, the Event Operations Assistant will work directly with the Event Operations team in many aspects of FC Cincinnati and TQL Stadium events including set up, teardown, and event production. This part-time position (25 hours/week) will help ensure all events are executed flawlessly by assisting the Stadium and Event Operations team in ensuring that TQL Stadium is operating as efficiently and effectively as possible. The Event Operations Assistant will work approximately 3-4 days a week from 9:00am – 2:00pm, depending on availability. What You’ll Do: Provide event support and coordination for all TQL Stadium events such as MLS games, private events, and other public and private events Event preparation for all stadium events including set up of...

Essential Functions:  Interact positively with guests throughout their visit.  Know, understand, and enforce all stadium policies and procedures.  Utilize technology such as digital ticket scanners, Apps, and tablets to assist guests.  Troubleshoot Guest-related matters in a professional and courteous way.  Effective communicator in giving directions and instructions.  Active Listening and situational awareness to recognize key situations.  Flexibility to serve in multiple roles and multiple locations during events.  Represent the Crew and MLS in all interactions.  Typical Experience Team Roles:  Ticket Takers, Ushers, Greeters, Tour Guides, Special Event Attendants, Mobility Assistance Team, Desk Attendants. Potential for growth into part time supervisor/management roles.  Minimum Requirements:  Ambition to provide the ultimate service and create a positive impact on...

COMPANY BACKGROUND The Houston Dynamo Football Club (HDFC) is a multi-faceted organization dedicated to inspiring and supporting soccer participation and growth in Houston, TX and beyond. The Club’s brands include men's and women's professional teams - the Houston Dynamo (MLS) and Houston Dash (NWSL), a development academy, Houston Dynamo Dash Charities, as well as Shell Energy Stadium and Houston Sports Park.    The Club has a rich history, including MLS Cup titles (2006, 2007) and in-season tournament championships for both the Dynamo (2018) (2023) and Dash (2020) and is focused on building toward the next championships, inspiring and uniting the city of Houston through the sport of soccer and community outreach, and creating the most inclusive sporting experience and diverse fan base in the city and state. PURPOSE OF THE JOB The part-time Parking and Security Assistant supports the Security Manager in planning, coordinating, and overseeing all security...

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills Framework ACCOUNTABILITY:  Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING:  Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore...

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills Framework ACCOUNTABILITY:  Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING:  Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore...

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills Framework ACCOUNTABILITY:  Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING:  Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore...

Job Title:  Intern, Houston Dynamo & Dash Soccer Team Location : Houston, TX 77003 Department:  Administration (Marketing, Digital Marketing, Partnerships, Strategy & Analytics, Communications, Charities, Stadium Operations, Ticketing, & Youth Programs) Reports To:  Department Managers Overview: The Houston Dynamo & Dash Soccer Team is seeking motivated and enthusiastic interns to support various administrative functions within our organization. This is a paid internship program that provides a unique opportunity to gain exposure in one of our key departments:  Marketing, Digital Marketing, Partnerships, Strategy & Analytics, Communications, Charities, Stadium Operations, Ticketing, & Youth Programs. The successful candidate will assist in daily operations, collaborate with department leads, and contribute to various projects that support the team’s long-term success. Key Responsibilities for each department:...

🔥  Duty Manager at Powerleague  🔥 Be the Heart of the Action. Lead the Shift. Deliver the Game Do you thrive in a fast- paced environment where no two days are the same? At Powerleague, we’re looking for a  Duty Manager  to support the day- to- day operations of one of our leading 5- a- side football venues. If you’re passionate about sport, leadership and delivering brilliant customer service- this is your chance to step up and make your mark. 👟  About Powerleague Powerleague is the UK’s original and largest provider of small- sided football. Our state of the art pitches and venues are a  community hub , a place where people come together to play, connect and grow. With over 40 centres across the UK, we’re on a mission to bring small sided football and padel to everyone and you could be a key player in our journey. You’ll be the heart and soul of your club — leading a talented team, delighting...

Job Description   The Account & Member Experience Executive, Hospitality supports the delivery of a high-quality, consistent, and detail-led hospitality member and guest experience across The Riverside, working closely with the Account Management and Member Experience teams.  The role helps ensure premium members receive professional, reliable and exceptional service across day-to-day interactions, matchdays, and year-round events. You will act as a trusted operational support, owning defined member interactions and tasks through to completion, and ensuring issues are followed up, resolved, or escalated appropriately.    This is a hands-on role requiring strong organisation, attention to detail, and a clear sense of accountability. Your work directly contributes to member satisfaction, retention, and the overall credibility of The Riverside’s premium hospitality experience.    Job Requirements The Account...

Job Summary D.C. United is seeking an organized, proactive undergraduate or graduate student who is eager to gain hands-on experience in business operations. This internship is designed for individuals interested in learning how to support core organizational functions by working closely with the Executive Assistant to President of Business Operations / Office Manager. The intern will gain exposure to cross-functional coordination, event planning, administrative support, and internal communications—particularly in a fast-paced, game day environment. Compensation This is an unpaid internship and must be filled by a student who is actively enrolled in an accredited college or university and eligible to receive academic credit. Essential Functions, Duties, and Responsibilities: Support logistics and administrative tasks tied to game days, including suite readiness, credential coordination, and supply preparation. Assist with calendar management,...

TITLE : Event Operations Assistant  DEPARTMENT : Live Events  REPORTS   TO : Sr Event Coordinator, NWSL FLSA : Part Time, Nonexempt, Hourly   WHAT SETS YOU APART       Orlando City SC & Orlando Pride is seeking hardworking, positive and passionate individuals who wish to gain practical experience facilitating professional sports and live events.  The Event Operations Assistant position supports matchday and event operations at both Inter&Co Stadium and Osceola County Stadium assisting with setup, breakdown, and execution of all game and event elements. The role collaborates with teams, referees, vendors, and internal departments to fulfill requests, coordinate logistics, and provide guest service while gaining hands-on experience in event management, match operations, and live event execution.       ESSENTIAL DUTIES AND RESPONSIBILITIES   Event Operations Assistants...

TITLE : Event Operations Assistant  DEPARTMENT : Live Events  REPORTS   TO : Sr Event Coordinator, NWSL FLSA : Part Time, Nonexempt, Hourly   WHAT SETS YOU APART       Orlando City SC & Orlando Pride is seeking hardworking, positive and passionate individuals who wish to gain practical experience facilitating professional sports and live events.  The Event Operations Assistant position supports matchday and event operations at both Inter&Co Stadium and Osceola County Stadium assisting with setup, breakdown, and execution of all game and event elements. The role collaborates with teams, referees, vendors, and internal departments to fulfill requests, coordinate logistics, and provide guest service while gaining hands-on experience in event management, match operations, and live event execution.       ESSENTIAL DUTIES AND RESPONSIBILITIES   Event Operations Assistants...

Reporting organisationally to the Senior Manager, Protective Security Operations, the Protective Security Specialist will be a key member of the FIFA26, Safety and Security team, and work in close collaboration with the key stakeholders to ensure the safe and secure operations of all events and movements, with a special focus on client group movements, transportation and close protection.  This role will assist in the safety and security protective operational planning and implementation across the 16 FIFA World Cup 2026 (FWC26) cities including Canada, Mexico, and the U.S, and 11 FIFA Club World Cup 2025 (FCWC25) cities within the U.S. and will be responsible for the successful and safe delivery of personal security protocols for all matches.  This critical role will manage the planning, coordination, and implementation with various policies, procedures and standards for ensuring transparency in scheduling for private contract security, law enforcement...

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills Framework ACCOUNTABILITY:  Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING:  Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore...