Nashville SC
Nashville, TN
The Senior Manager, Membership Services will be charged with driving season ticket retention through successful training and development of the team, creating accountability goals and metrics, as well as spearheading a best-in-class season ticket member engagement strategy. This position will report to the Senior Director, Premium & Membership Services.
RESPONSIBILITIES:
Oversee the entirety of the Season Ticket Member platform, including annual retention and year-round service and engagement strategies for the general Season Ticket Member base.
Drive the creation, planning and execution of the annual renewal and relocation campaigns, while maximizing member retention and revenue generation.
Lead an elite Membership Services team by recruiting, interviewing, training, developing and mentoring a talented group of individuals.
Take ownership of...