3 jobs found in Milford, OH

Job Title:  Box Office Representative Department:  Ticket Operations Reports to:  Manager of Ticket Operations Job Summary Box Office Representatives assist customers with the selection and purchase of their tickets, while providing helpful information and a high level of customer service. Box Office Representatives are commonly the first point of contact for guests attending a match, so they set the tone for the entire fan experience.  Box Office Representatives greet each guest and respond to each request in a friendly and polite manner, while giving guidance and direction for any further needs.  The ability to proficiently navigate the ticketing system, as well a strong customer service background, is essential. Hours include approximately 5 – 6 hours on game day at TQL Stadium. Your day will include arriving to TQL Stadium 3 hours before kickoff and working for the duration of the game (about 2 hours). What You’ll Do:...

Description  Crew Events is seeking Assistants for Event Operations, that will play an integral part in the planning, organization, and execution of soccer and non-soccer events, hosted at Historic Crew Stadium, ScottsMiracle-Gro Field, and the OhioHealth Performance Center.   Essential Duties and Responsibilities  Oversee the Credential Management process on event days: Assist with printing, organizing and laminating the credentials for Match Operations. Read and interpret event orders, task lists, and venue software to effectively approve, print and archive credentials Distribute credentials through our Will Call Office using exemplary organization and communication. Organize and manage a variety of events, both soccer and non-soccer, at our three venues: Learn and utilize SharePoint, calendar management systems and other planning software to plan all events. Create and distribute the documents used to drive all...

Essential Functions:  Interact positively with guests throughout their visit.  Know, understand, and enforce all stadium policies and procedures.  Utilize technology such as digital ticket scanners, Apps, and tablets to assist guests.  Troubleshoot Guest-related matters in a professional and courteous way.  Effective communicator in giving directions and instructions.  Active Listening and situational awareness to recognize key situations.  Flexibility to serve in multiple roles and multiple locations during events.  Represent the Crew and MLS in all interactions.  Typical Experience Team Roles:  Ticket Takers, Ushers, Greeters, Tour Guides, Special Event Attendants, Mobility Assistance Team, Desk Attendants. Potential for growth into part time supervisor/management roles.  Minimum Requirements:  Ambition to provide the ultimate service and create a positive impact on...