New Mexico United

The Director of Ticket Sales is responsible for the operations, sales, and service of tickets. The Director must manage a sales team to maximize season, group, and single-game ticket sales, revenue and retention. As a leader of this team, the Director will use Customer Relationship Management (CRM), data collection, and analytics to help maximize results, and will ensure that fans are consistently provided outstanding service from the Ticket Department. Reports To: Chief Business Officer ESSENTIAL DUTIES AND RESPONSIBILITIES: Train, coach, motivate, and manage full-time Account Executives on a daily basis, and be responsible for on-going training and accountability  Establish individual and department sales goals, and provide daily/weekly call and sales reports to hold staff accountable for their performance Develop, incentives and retention plan for the sales staff Leverage our existing relationships with colleges & universities to foster a...