Louisville City FC
Louisville, KY, USA
The Guest Services & Security Manager will be responsible for delivering a welcoming, helpful, and safe experience for all guests at Lynn Family Stadium. This role will implement and maintain guest services and safety protocols & procedures across the organization. This position reports to the General Manager of Facilities & Events.
Must be willing to work nights, weekends, and some holidays as necessary, in addition to regular business hours. This is a full-time position located in Louisville, KY with a competitive salary and benefits.
DUTIES & RESPONSIBILITIES:
Guest Services:
Hire, train, and manage all seasonal Guest Service employees.
Oversees all guest service activities at Lynn Family Stadium to provide excellent customer service to internal and external guests.
Provide training to the stadium's security vendor to ensure the operation and gameday needs are met....