Position: Event Ambassador (Part Time/Event Days Only)
Summary: Each Event Ambassador will report directly to the Manager, Guest Experience. They will serve as a friendly, primary point of contact for Stadium patrons and will provide each fan with a positive customer service experience and enjoyable environment. Starting at $16.50/hr. Opportunity for monetary bonuses.
Responsibilities include but are not limited to:
Act as a primary contact on game day for fans within your assigned section; greet fans with a smile and positive attitude, check tickets and direct fans around facility, answer questions, ensure safety of staff and fans, keep areas clear and clean, handle complaints and collect feedback, provide assistance to fans with special needs and support other event day staff.
Communicating Stadium Policies to guests, monitoring seating, areas, elevators, and concourse, providing breaks to other part time staff, handling complaints...