Orlando City SC

  • Orlando, FL, USA
24 Jun, 2022
Intern
Orlando City SC Remote
2022 Fall- Soccer Analytics Intern (Remote)  TITLE: Soccer Analytics Intern (Remote) DEPARTMENT: Team Operations REPORTS TO: Head of Analytics NOTES: The applicant must be able to receive academic credit for this internship INTERNSHIP SUMMARY Interns will have the opportunity to learn about the history, culture, and vision of Orlando City SC, understanding the importance of how a professional sports organization works (which could include sales, marketing, public relations, operations, or the internal working of the Club), to further develop general critical thinking, problem-solving, time management, communication, and writing skills. WHAT SETS YOU APART You would like to further your data science and sports management with real-life projects to evaluate sports analysis. You have a growth mindset and analytical skills that allow you to analyze large amounts of data and produce reports and recommendations. You are committed to research and learning all aspects of soccer...
16 Jun, 2022
Full time
Orlando City SC Orlando, FL, USA
Job Title:  Member Services Representative Department:  Member Services Reports to:  Senior Director of Ticket Operations & Analytics  FLSA Status:  Salaried; Non-exempt   Position Summary: The Member Services Representative is responsible for excellent servicing and relationship building with a focus on retaining and growing all assigned Orlando City SC and Orlando Pride season ticket member accounts, entailing, but not limited to, responding to questions, comments or concerns via telephone, email or in-person from all season ticket members. The Representative will be focused on creating a premium, distinctive, on-brand year-round experience for STMs, and will strive to create value for our members that exceeds their expectations given their investment levels. We will do this through proactive interactions with our members as well as providing timely guest recovery. Our Representatives will strive to deliver best in class service...
16 Jun, 2022
Full time
Orlando City SC Orlando, FL, USA
Title:  Fan Ambassador Department:  Sales Reports to:  Member Services Department FLSA:   Hourly, Non-Exempt Position Summary:   Fan Ambassadors are responsible for providing an exceptional and positive experience for every guest that attends an Orlando City SC or Orlando Pride game or event at Exploria Stadium.  This may include, but is not limited to, welcoming guests at our gates, listening to fans needs and constructive criticism on game days, taking heed of things that need to be corrected, and reporting all issues and feedback to the Member Services Department.     Essential Duties & Responsibilities: Proactively engage and interact with fans throughout the stadium. Ensure that fan concerns are heard and reported to the appropriate departments. Have full knowledge of all policies, services and facility locations.  Act as information liaison for all Orlando City and Orlando Pride home...
05 Jun, 2022
Full time
Orlando City SC Orlando, FL, USA
Title:   Security/Lobby Receptionist   Department:   Facility Operations Reports to:   Senior   Director of Security    WHAT SETS YOU APART You are a skilled and knowledgeable certified security professional with outstanding customer service skills. You will be managing the check-in, security and parking for visitors and employees to Exploria Stadium ensuring proper enforcement of venue policies and procedures resulting in a safe and well-protected environment.   Essential Duties and Responsibilities: Provide a visible presence that enforces safety and security by overseeing Exploria Stadium parking lot and lobby area to monitor and prevent intrusion, hazards and breaches of security. Greet and receive all employees, visitors, and other persons with a warm welcome. Manage the check-in process and authorize entrance and departure of employees, visitors, and other persons to guard against theft and...