6 jobs found in vancouver

Job Description:     Vancouver Whitecaps FC is looking for a new team member to join our Ticketing Sales & Service department in the position of Account Executive, Fan Relations.   The Account Executive, Fan Relations is responsible for providing superior customer service and managing assigned accounts with the Whitecaps season ticket members.   Role Responsibilities:     Develop and maintain relationships through excellent customer service Answer the customer service line/email and respond to ticket inquiries, general inquiries, and service accordingly Identify and facilitate new sales and upgrades to grow supporter base Manage season ticket holder requests and expectations Follow up with outstanding accounts and declined payments in a timely manner Assist in the renewal and relocation campaigns Help lead matchday staff on game days Assist with additional game day duties, as...

The Whitecaps FC mission is To Unite and Inspire Our Communities. We are looking for a new team member to contribute to the Vancouver Whitecaps culture by understanding and supporting our four cornerstones: team spirit, discipline, work ethic and mentality.   The Account Executive- Membership Sales is responsible for providing superior customer service and managing assigned accounts with the Whitecaps season ticket members.   Role Responsibilities: Directly contribute to increasing revenue through lead generation and qualifying prospects, meeting or exceeding all revenue targets as assigned Help grow our supporter base by generating contacts through both inside and outside sales networking opportunities, conducting presentations as needed Respond to inbound calls and meet/exceed conversion targets as well as guest service expectations Build and maintain digital records of all clients and prospects via ticketing...

Job Description: Reporting to the VP, Ticketing Sales & Service, the Director, Ticketing will play a pivotal role in enhancing efficiencies between our ticketing operations and sales and service sub- departments. This position will assist in the development and execution of go-to-market (GTM) strategies, workback schedules, and delivery timelines of important ticketing initiatives and campaigns. The ideal candidate will blend operational excellence with strategic insight, utilizing data analytics tools to inform decision-making and optimize performance.   Role Responsibilities: · Collaborate with the VP, Ticketing Sales & Service to create and execute comprehensive go-to-market strategies that align ticketing operations with sales & service objectives across all sub-departments. · Identify and implement best practices for ticketing operations, including event builds, ticket allocation, order processing, account management,...

We are seeking a Coordinator, Digital Marketing & CRM with a strong focus on email marketing and automation to enhance fan engagement, boost retention, and drive revenue. In this role, you will lead the development of personalized email and SMS campaigns, build automated customer journeys, and optimize our digital marketing efforts. From strategy to execution, you will leverage insights for targeted messaging, implement data-driven marketing strategies, and refine campaign performance through A/B testing and analytics.   Key Responsibilities: Email Marketing & Automation: Develop, implement, and optimize dynamic, personalized marketing journeys using Salesforce Marketing Cloud. Manage and execute promotional email and SMS campaigns across all business units. Strategically grow email KPIs, including subscriber growth, open rates, click-through rates, and conversions. Leverage CRM data for targeted messaging and customer segmentation. Optimize...

We are seeking a Coordinator, Digital Marketing & CRM with a strong focus on email marketing and automation to enhance fan engagement, boost retention, and drive revenue. In this role, you will lead the development of personalized email and SMS campaigns, build automated customer journeys, and optimize our digital marketing efforts. From strategy to execution, you will leverage insights for targeted messaging, implement data-driven marketing strategies, and refine campaign performance through A/B testing and analytics. Key Responsibilities: Email Marketing & Automation: Develop, implement, and optimize dynamic, personalized marketing journeys using Salesforce Marketing Cloud. Manage and execute promotional email and SMS campaigns across all business units. Strategically grow email KPIs, including subscriber growth, open rates, click-through rates, and conversions. Leverage CRM data for targeted messaging and customer segmentation....

The Whitecaps FC mission is To Unite and Inspire Our Communities. We are looking for a new team member to join Vancouver Whitecaps FC in the position of Manager, Corporate Communications . The Manager, Corporate Communications will help drive brand awareness, Club profile, and earned media across all lines of business, notably collaborating with the community and social impact, partnerships, and sales and service departments. This role will be an important part of the Whitecaps FC communications team, supporting both internal and external communications. Role Responsibilities: • This individual will report to the Vice President, Broadcast & Communications, and work closely with the Director, Communications • Develop and manage communications plans for major club initiatives and events, including the Club’s community and celebration matches • Proactive media pitching, media drops, and relationship building • Strategic planning to build club...