4 jobs found in birmingham

The Department The Matchday Security and Matchday Safety Team have a vital role on a matchday creating and a safe and enjoyable matchday experience for our customers in and around Villa Park. The Role We have an exciting opportunity for a Deputy Security Manager to join our Matchday Security and Matchday Safety Team, on Matchdays based at Villa Park. You will play a vital role in managing a Security Team to create a safe and enjoyable matchday experience for our supporters within our Hospitality areas on a matchday. The Person The ideal candidates must be aged 18 or over and hold SIA Door Supervisors Licence. You must be available to work Men’s First Team home matches and occasional other events which will include evenings and weekends. You will have demonstrable security experience in a Stadium and/or Hospitality environment with the ability to handling difficult situations, difficult requests, queries, and challenging enquiries in a professional manner. Ideally...

The Department The Matchday Security and Matchday Safety Team have a vital role on a matchday creating and a safe and enjoyable matchday experience for our customers in and around Villa Park. The Role We have an exciting opportunity for a Matchday Deputy Senior Steward to join our Matchday Security and Matchday Safety Team, based at Villa Park. You will play a vital role in assisting Senior Stewards in managing their teams to ensure safe and enjoyable matchday experience for our customers in and around the stadium. The Person The ideal candidates must be aged 18 or over and hold or be working towards a Level 3 in Spectator Safety (or equivalent). The Club will provide this training if needed. You must be available to work Men’s First Team home matches and occasional other events which will include evenings and weekends. We are looking for a clear and concise communicator who has a passion for delivering excellent customer service in a fast-paced environment and can...

The Department The Matchday Security and Matchday Safety Team have a vital role on a matchday creating and a safe and enjoyable matchday experience for our customers in and around Villa Park. The Role We have an exciting opportunity for a Matchday Safety Steward to join our Security and Matchday Safety team based at Villa Park. You will play a vital role in ensures the overall safety of all visitors at Villa Park and to ensure compliance with Villa Park Ground Regulations and the Safety Certificate. The Person The ideal candidates must be aged 18 or over and hold or be working towards a Level 2 in Spectator Safety (or equivalent). The Club will provide this training if needed. You must be available to work Men’s First Team home matches and occasional other events which will include evenings and weekends. We are looking for a clear and concise communicator who has a passion for delivering excellent customer service in a fast-paced environment and can work calmly and...

The Department The Matchday Security and Matchday Safety Team have a vital role on a matchday creating and a safe and enjoyable matchday experience for our customers in and around Villa Park. The Role We have an exciting opportunity for a Matchday Welfare Support Officer to join our Security and Matchday Safety team to embed and champion Equality and Diversity into the match-day experience through the Club’s All-In initiative. The role is responsible for attending Safeguarding, Accessibility or EDI related incidents within your designated location and resolve wherever possible, providing updates to the control room and completed incident reports post event. You will also assist in checking that customers have the correct tickets to be in the accessible area and assisting supporters with Accessibility requirements. This role is supported by the Matchday Safety Team to ensure that a joined approach is given to all incidents that arise on a matchday. The Person The...