Sporting Kansas City
Kansas City, KS, USA
Job Description Summary
The Guest Experience Coordinator reports directly to the Manager of Guest Experience and is responsible for providing leadership, coordination, and administrative support to the Guest Experience department, in addition to performing duties as outlined below. This role is critical in helping create an Experience Obsessed culture and ensuring Children’s Mercy Park is a must-visit destination.
ESSENTIAL FUNCTIONS:
Effectively lead, direct, and empower an Experience Obsessed culture with our seasonal associates with the goal of creating intentional unparalleled experiences for our guests at Children’s Mercy Park.
Assist department with maintaining, organizing, and printing of matchday credentials.
Assist Manager with training and scheduling of Guest Experience and Parking associates.
Coordinate and manage Guest Experience and Parking staffing for all non-matchday special events.
Maintain Guest Experience and...