13 guest experience representative jobs found

Sitting within the Operational Services Department, Logistics (along with Guest Operations, Language Services, Accommodation, Transport, and Travel) aims to deliver the most engaging, innovative, and accessible World Cup experience for all athletes, fans, partners, and the community. Reporting organisationally to the Head of Logistics, the Senior Manager Warehouse will help serve Logistics efforts for the FIFA World Cup 2026 that for the first time ever, is hosting 48 teams and 1,200+ players across 3 countries and 16 venues. This role will be responsible for delivering Warehouse Logistics operations to support a number of stadiums/venues, ensuring a seamless and efficient delivery of services throughout the tournament.  Further, this role will oversee a team responsible for Warehouse Logistics operations, under the guidance of the Head of Logistics. THE POSITION The main responsibilities of the Senior Manager Warehouse for the FIFA World Cup...

About the role Here at Liverpool Football Club, we are currently recruiting for hosts to work on match days and events in the new season, in our hospitality restaurants, suites, boxes, and front doors. You will have excellent communication skills to be able to interact with customers on a professional level.   What will you be doing? In this role you will be responsible for guest security, checking tickets, bag searching, and wanding, Directing and escorting our guests to their boxes, suites, and tables. Ensuring the steady flow of customers to tables and letting the management team know if there are any issues during service. A strict dress code applies, and all uniform is provided for you. Please note that you may be expected to remain in one position in this role throughout the match day or event for long periods of time.   Who are we looking for? We are looking for confident and professional individuals to meet...

Job Description The Hospitality and Events Intern will gain hands-on experience performing a variety of roles within a fast paced, behind-the-scenes environment, with the chance to have a direct impact on professional soccer in Kansas City.  Sporting Kansas City’s collaborative environment full of learning opportunities is designed to help all interns evolve their capabilities, challenge their strengths, and reach their fullest potential.    Sporting Kansas City internships allow students or recent graduates to hold a temporary position within the organization, with emphasis on training and gathering practical experience in their field of specialization by doing a variety of tasks as assigned by their Team Lead.    This is an unpaid, educational internship opportunity. All SKC interns must be actively pursuing an undergraduate degree in Sports Management or related field or must have recently achieved their bachelor’s...

CLUB RESPONSIBILITIES • Continually work towards the Club’s corporate strategic goals. • Communicate, promote and protect the Club values to enhance a service centered ethos and celebrate what makes SAFC unique. • Attend all professional development events and actively engage in a personal development plan and integrated appraisal process. • Ensure compliance with all the policies and procedures contained within the Staff Handbook, paying regard to the Equal Opportunity, Dignity at Work and Health & Safety and security policies. • Ensure the Club’s Safeguarding rules and regulations are adhered to at all times in accordance with current legislation.   CORE RESPONSIBILITIES/ACCOUNTABILITIES To promote safer working practice and maintain a culture whereby safeguarding is recognised as a shared responsibility • Provide outstanding customer service as a representative of the club • Give accurate and helpful venue...

Company Description At the heart and soul of London since 1895 West Ham United is a dynamic, fan-focused football Club constantly moving forward but always with an eye on the past. Our home at the London Stadium has a capacity of 62,500 making it one of the biggest club Stadia in the country however our tickets are the lowest priced for London based clubs in the Premier League, echoing objectives to create Affordable Family Football. In 2018, our Women's team gained a professional status for the very first time, jumping 2 divisions and competed in the Women's Super League (WSL), the premier division of women's football in England. After finishing a respectable 7th, the team enjoyed particular success in the FA Cup reaching the final of the competition, eventually being beaten by 2017 winners Manchester City. In April 2019, we opened our brand-new Academy facility based at Chadwell Heath which will help to bring through some of the very best talents in the...

As the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry. Joint the team and support us on our mission. We are open to either apprenticeships or internships. THE POSITION These are your key tasks : • In cooperation with the office coordinator assist FIFA top management and stakeholders (i.e., representatives of the FIFA member associations, FIFA counterparts in France, etc.) present at the Paris office. Adhering to existing protocol, welcome and receive guests, facilitate parking, manage access control, arrange for gifts and flags, prepare meeting space, organise lunches and dinners. • Manage events within the Paris office or at other venues in Paris, being liaison person for travel and accommodation, managing catering, processing invoices, sending invitations; coordinate other event related tasks, as requested • Provide support to the office coordinator...

About the role Camera Operator  We are recruiting for a permanent multi skilled Camera Operator to join our Digital Media Team. We are looking for an operator with significant experience in the industry and someone who is fully competent using Sony FX range cameras. In this varied role, you will be expected to operate and capture high quality footage using a variety equipment, which is then used on various platforms across the club.  The main duties will include: Responsible for the operation of studio cameras including multi camera operation and studio jib.  Following camera script and studio show running order, provide clear and effective direction to guests and presenters together with communicating with gallery crew and team members to ensure the smooth running of each production. Prepare and practice specialised shot requirements with director and production crew. Ensure framing composition and focus is consistently kept to a...

About the role Here at Liverpool Football Club, we have exciting opportunities for enthusiastic individuals to join our casual team here at Anfield. Mobile Beer Sellers (Hawkers) are responsible for serving food and drinks from a backpack. Based at a fixed point on match and event days within the concourses at our Anfield Stadium. You will be responsible for delivering outstanding customer service to our fans by producing a mobile service, reducing queues on a busy concourse. For our Hawkers that have a talent for selling, we offer enhanced pay rates for every target that is met. The more you sell, the more you can earn.   What will you be doing? Be professional and friendly when welcoming guests onto the concourse. Serving alcoholic beverages, taking payment for drinks, and dealing with members of the public. Taking instruction from Team Leaders, Supervisors and Managers to ensure proper stock management/rotation and replenishment....

About the role Here at Liverpool Football Club, we have exciting opportunities to join our Retail Catering team in our stadium concourse kiosks as a Food Service Assistant. Our stadium concourse kiosks serve over 45,000 guests. In this extremely fast-paced environment, this role includes working on a till serving customers, and handling food and beverage items.   What will you be doing? Working on our stadium concourse kiosks, serving food and beverages items to our guests. Working on average, 6-hour long shifts on a casual basis. Maintain a fast-paced service experience 2 hours before and throughout the football match/ event. Maintain a clean, neat, and tidy working area throughout every shift. Take instruction from your senior team members to ensure proper stock management/rotation and replenishment. Provide excellent customer service to our visitors, providing full product knowledge of our menu that is on offer.  ...

About the role Here at Liverpool Football Club, we have exciting opportunities to join our casual hospitality team on match days and events. Our Casual Hospitality Assistants work within our hospitality lounges around the stadium, taking orders, serving food, and cleaning up and resetting tables afterwards. What will you be doing? Provide a welcoming atmosphere to all guests. Maintain a proper dining experience whilst delivery an excellent customer service and experience. Clearing tables before and after meals. Taking food and potentially drink orders where applicable to ensure prompt and accurate service. Being responsible for presenting and collecting bills, ensuring that payments are charged correctly. Deal with customer requests and queries. Attend mandatory and other training as required including online training. Comply with all company policies and procedures. Complete additional duties requested by a Manager or Supervisor. Who...

Position Description    The Youth Soccer Competitions Intern will gain hands-on experience performing a variety of roles within a fast paced, behind-the-scenes environment, with the chance to have a direct impact on professional soccer in Kansas City.  Sporting Kansas City’s collaborative environment full of learning opportunities is designed to help all interns evolve their capabilities, challenge their strengths, and reach their fullest potential.    Sporting Kansas City internships allows students or recent graduations to hold a temporary position within the organization, with an emphasis on educational training and gathering practical experience in their field of specialization for a professional sports organization.  The Intern will gain valuable experience working with the Youth Soccer department, collaborating in an environment full of learning opportunities designed to help all interns evolve their capabilities, challenge their...

Position Description   The Youth Soccer Programs intern will gain hands-on experience performing a variety of roles within a fast paced, behind-the-scenes environment, with the chance to have a direct impact on professional soccer in Kansas City.  Sporting Kansas City’s collaborative environment full of learning opportunities is designed to help all interns evolve their capabilities, challenge their strengths, and reach their fullest potential.    Sporting Kansas City internships allow students or recent graduates to hold a temporary position within the organization, with emphasis on training and gathering practical experience in their field of specialization by doing a variety of tasks as assigned by their Team Lead. The Youth Programs intern will gain hands-on experience working with the team by helping to further develop our programming in the Kansas City and surrounding areas.     This is an unpaid, educational...

The Operations Specialist works directly with the Operations Team to assist with event and stadium operations of all Sporting KC venues and spaces. The Operations Specialist helps ensure all events are executed flawlessly by assisting the Operations Team in ensuring that Sporting KC facilities and fields are operating as efficiently and effectively as possible. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Position Description The Operations Specialist works directly with the Stadium Operations Team to assist with aspects of both full stadium events, to include matches, as well as private events held in the various spaces throughout the stadium. Pay starts at $16.00 per hour. 20% off retail discount on merchandise. Provided...