9 guest experience representative jobs found

Position:  Guest Experience Representative  (Part Time/Event Days Only) Summary:  Each Guest Experience Representative will report directly to the Director, Guest Experience.  They will serve as a front line representative entrusted in keeping Earthquakes Stadium safe and secure as well as helping to create positive memorable experiences for our Guests on Event Days. Pay Rate is $21.00/hr. Opportunity for monetary bonuses. Guest Experience Representatives are seasonal employees and are staffed on an “as needed” basis. Hours per week may vary due to the event schedule.    Responsibilities include but are not limited to:   Act as a front line representative assisting with guests and staff at all entry points of the Stadium Securing  gates and access points to ensure guests do not enter without an appropriate ticket/credential Direct fans around facility, ensure safety of staff and guests and communicate...

About the role Here at Liverpool Football Club, we are currently recruiting for Hosts to work on match days throughout the season and events during the year in our hospitality restaurants, suites, boxes, and front doors. You will need to have excellent communication skills to be able to interact with customers on a professional level.   What will you be doing? In this role you will be responsible for guest security, checking tickets, bag searching, and wanding, Directing and escorting our guests to their boxes, suites, and tables. Ensuring the steady flow of customers to tables and letting the management team know if there are any issues during service. A strict dress code applies, and all uniform is provided for you. Please note that you may be expected to remain in one position in this role throughout the match day or event for long periods of time. We are looking for confident and professional individuals to meet...

Austin FC joined Major League Soccer (MLS) as the League’s 27th club in January 2019.  Austin FC officially began competing in MLS in April 2021 and will play its fifth season in 2025.  Austin FC plays its home matches at Q2 Stadium, a 100% privately financed, state-of-the-art stadium which earned certification as a zero-waste venue in 2024.  Austin FC sold out all 70 MLS home matches it played in Q2 Stadium during its first four seasons in the league, including two home MLS Cup Playoff matches in 2022 as the team reached the Western Conference Final. Austin FC is actively seeking part-time Guest Service Team Members who will be essential in creating a safe, welcoming, and lively experience for all guests in Q2 Stadium. As the person to welcome and serve our guests, exceptional hospitality and a positive attitude are required. Guest Services Teammates are encouraged to be proactive and find ways to deliver an above and beyond experience to guests....

About the role Join our casual team here at Anfield Stadium, as Casual Backpack Beer Sellers (Hawkers).  You will be customer facing, responsible for serving alcoholic beverages from a backpack. Based at a fixed point on match and event days within the concourses. You will deliver outstanding customer service to our fans by producing a mobile service, to reduce queues on a busy concourse.   What will you be doing?   Be professional and friendly when welcoming guests onto the concourse. Serve alcoholic beverages from a backpack. Take and fulfil orders via card payment and use the EPOS system to do so. Carry a backpack weighing up to 20 kgs. Maintain a fast-paced experience, service 2 hours before and throughout the event. Taking instruction from your senior team members to ensure proper stock management and replenishment.   Who are we looking for? No experience? No problem. We are looking for well presented,...

About the role Here at Liverpool Football Club, we have exciting opportunities to join our Retail Catering team in our stadium concourse kiosks as a Food Service Assistant. Our stadium concourse kiosks serve over 45,000 guests. In this extremely fast-paced environment, this role includes working on a till serving customers, and handling food and beverage items.   What will you be doing? Working on our stadium concourse kiosks, serving food and beverages items to our guests. Working on average, 6-hour long shifts on a casual basis. Maintain a fast-paced service experience 2 hours before and throughout the football match/ event. Maintain a clean, neat, and tidy working area throughout every shift. Take instruction from your senior team members to ensure proper stock management/rotation and replenishment. Provide excellent customer service to our visitors, providing full product knowledge of our menu that is on offer.  ...

About the role Here at Liverpool Football Club, we have exciting opportunities to join our casual hospitality team on match days and events. Our Casual Hospitality Assistants work within our hospitality lounges around the stadium, taking orders, serving food, and cleaning up and resetting tables afterwards. What will you be doing? Provide a welcoming atmosphere to all guests. Maintain a proper dining experience whilst delivery an excellent customer service and experience. Clearing tables before and after meals. Taking food and potentially drink orders where applicable to ensure prompt and accurate service. Being responsible for presenting and collecting bills, ensuring that payments are charged correctly. Deal with customer requests and queries. Attend mandatory and other training as required including online training. Comply with all company policies and procedures. Complete additional duties requested by a Manager or Supervisor. Who...

Overview The Events & Hospitality Department oversees the strategic development, planning and execution of hundreds of events for Major League Soccer and Soccer United Marketing each year, including marquee events like MLS All-Star Week, MLS Cup, MLS NEXT tournament events, Leagues Cup, the Mexican National Team U.S. Tour, Concacaf tournaments, MLS Rivalry Week, Michelob Ultra Campeones Cup, and dozens of other SUM/international property events. Annually, the Events Team also manages cross-departmental initiatives including hospitality/B2B programming, press announcements, department/executive meetings, competition events and other strategic projects for the Enterprise.   Position Summary The Director, Hotels & Meetings will lead the planning and successful execution of dozens MLS/SUM meetings and event hotel contracts for the Enterprise, including the RFP and contracting process for more than 100 programs annually. Marquee events include MLS All-Star,...

Sporting Kansas City is seeking to fill the role of General Manager, F&B Hospitality at City Foods & Events, the in-house food & beverage department of Sporting Kansas City. As one of the very few team-operated sports and entertainment hospitality companies in the country, City Foods & Events prides itself on creating a world-class guest experience. City Foods & Events executes the hospitality experience for all Sporting Kansas City enterprises including sporting games, concerts, and private events at Children’s Mercy Park, player meals and events at Compass Minerals National Performance Center, concessions at multiple youth sports facilities and even off-site catering opportunities throughout the Kansas City metro. The General Manager, F&B Hospitality is a member of the Sporting Kansas City Executive Team and is responsible for leading all efforts and exceeding expectations of guest experience, financial performance, and creative execution for...

RESPONSIBLE TO  |  Community & Youth Programs Coordinator STATUS  | Part-Time   COMPANY BACKGROUND The Houston Dynamo Football Club (HDFC) is a multi-faceted organization dedicated to inspiring and supporting soccer participation and growth in Houston, TX and beyond. The Club’s brands include men's and women's professional teams - the Houston Dynamo (MLS) and Houston Dash (NWSL), a development academy, Houston Dynamo Dash Charities, as well as Shell Energy Stadium and Houston Sports Park.    The Club has a rich history, including MLS Cup titles (2006, 2007) and in-season tournament championships for both the Dynamo (2018, 2023) and Dash (2020) and is focused on building toward the next championships, inspiring and uniting the city of Houston through the sport of soccer and community outreach, and creating the most inclusive sporting experience and diverse fan base in the city and state.    PURPOSE OF THE...