Celtic Football Club
Celtic Park, Janefield Street, Glasgow, UK
Reporting to the E-Commerce Operations Manager, this role is responsible for the picking, packing and dispatch of all orders generated through the Celtic Online Store. Duties include processing pick lists, ensuring accurate packing of customer orders and preparation of completed orders for dispatch through couriers. The E-Commerce Warehouse Operative will also be responsible for stock replenishment, kit counts & audits.
Key accountabilities will include:
Ensuring all E-Commerce orders are picked, packed and dispatched in a timely and accurate manner, in line with set operational KPI's
Ensure accurate personalisation, where required (for example shirt printing)
Working with the Customer Service, E-Commerce teams & stores, where required, to resolve customer enquiries promptly
Communicating effectively with all relevant internal and external third parties, such as the E-Commerce Team, Warehouse, Buying Office, Suppliers and Couriers
Ensuring stock...