5 account management jobs found in Vancouver

Job Description:     Vancouver Whitecaps FC is looking for a new team member to join our Ticketing Sales & Service department in the position of Account Executive, Fan Relations.   The Account Executive, Fan Relations is responsible for providing superior customer service and managing assigned accounts with the Whitecaps season ticket members.   Role Responsibilities:     Develop and maintain relationships through excellent customer service Answer the customer service line/email and respond to ticket inquiries, general inquiries, and service accordingly Identify and facilitate new sales and upgrades to grow supporter base Manage season ticket holder requests and expectations Follow up with outstanding accounts and declined payments in a timely manner Assist in the renewal and relocation campaigns Help lead matchday staff on game days Assist with additional game day duties, as...

The Whitecaps FC mission is To Unite and Inspire Our Communities. We are looking for a new team member to contribute to the Vancouver Whitecaps culture by understanding and supporting our four cornerstones: team spirit, discipline, work ethic and mentality.   The Account Executive- Membership Sales is responsible for providing superior customer service and managing assigned accounts with the Whitecaps season ticket members.   Role Responsibilities: Directly contribute to increasing revenue through lead generation and qualifying prospects, meeting or exceeding all revenue targets as assigned Help grow our supporter base by generating contacts through both inside and outside sales networking opportunities, conducting presentations as needed Respond to inbound calls and meet/exceed conversion targets as well as guest service expectations Build and maintain digital records of all clients and prospects via ticketing...

Job Description: Reporting to the VP, Ticketing Sales & Service, the Director, Ticketing will play a pivotal role in enhancing efficiencies between our ticketing operations and sales and service sub- departments. This position will assist in the development and execution of go-to-market (GTM) strategies, workback schedules, and delivery timelines of important ticketing initiatives and campaigns. The ideal candidate will blend operational excellence with strategic insight, utilizing data analytics tools to inform decision-making and optimize performance.   Role Responsibilities: · Collaborate with the VP, Ticketing Sales & Service to create and execute comprehensive go-to-market strategies that align ticketing operations with sales & service objectives across all sub-departments. · Identify and implement best practices for ticketing operations, including event builds, ticket allocation, order processing, account management,...

The Whitecaps FC mission is To Unite and Inspire Our Communities. We are looking for a new team member to contribute to the Vancouver Whitecaps culture by understanding and supporting our four cornerstones: team spirit, discipline, work ethic and mentality.  The Whitecaps FC Premium Team are looking to add an experience salesperson to our ranks who’s inspired to build community around a pillar institution of Vancouver. The Premium Account Executive is responsible for identifying and generating new revenue leads, encouraging return and referral business, and providing excellent service to all our Members, Fans & Guests.    Role Responsibilities:  Generate and close new business leads for our Premium Hospitality spaces Nurture current Member & Fan relationships to encourage return and referral business Educate and assist new members and fans through the purchasing process Assist and lead Sales...

Job Duties: Lead the planning and execution of a diverse portfolio of partner accounts, including traditional media assets, in-market promotions, in-arena activations, hospitality, experiential, and community programs, with guidance from senior team members when needed Build and maintain strong working relationships with all partnership contacts and ensure a high level of partner satisfaction, continually seeking to better understand and deliver against partner objectives Contribute to club revenue goals by assisting in all facets of the renewal process, including but not limited preparing strategic marketing plans, leading meetings and discussions, contributing to negotiation efforts, and identifying opportunities for upsell. Track reporting metrics for partner deliverables and activations and prepare year end reports Collaborate with internal brand marketing, content, events, and communications teams to ideate, manage, and deliver multi-channel design and...