67 jobs found

Purpose:     To pro-actively support the Access Manager in delivering the day-to-day sales & supporter service operation (matchday and non-matchdays) across all available sales channels within all stadia for all teams for the Club’s disabled supporters  To pro-actively support the Access Manager in implementing a world leading supporter/customer service strategy across the business.    Accountabilities with Key Outcomes:   Awareness of existing legislation including the Equality Act 2010, accessible stadia guidance (e.g. CAFE and UEFA Access for All and the UK Accessible Stadia) and new legislation and good practice guidance To deliver a telephone service to resolve queries and manage issues for all enquiries associated with the Club’s disabled supporters To develop and maintain all aspects of the Clubs relationship with the Disabled Supporters Association...

Purpose: The successful candidate will be a key member of Manchester City’s Events Team. They will be intrinsically involved in the ideation, planning and delivery of fan experiences at both the Etihad and Academy stadiums as well as non-match day events designed to reach and engage new fans and improve the experience of existing supporters. Accountabilities with Key Outcomes:   Be responsible for the management, training and briefing of our Playmakers team with a focus on improving the level and quality of engagements with fans and other KPIs Developing youth fan initiatives (specifically the Man City Kids Fanzone) as well as other club activations and experiences across match days at the Etihad and Academy Stadiums Create, develop, and deliver new and existing fan experiences that are specifically targeted towards a variety of targeted fan segments at both men’s and women’s 1st teams / EDS and U19 matches Support and where...

Job Purpose To support the identification and assessment of youth players of potential interest for City Football Group (CFG) teams (Manchester City, New York City, Melbourne City) associated clubs (Yokohama F.Marinos, Shinju, Montevideo City Torque, Mumbai City, Lommel SK, Girona FC, ES Troyes AC) and potential future clients.   Key Responsibilities Provide key support to our UK and International Youth Scouting & Recruitment Managers in the identification and assessment of youth players (U13 - U18) of potential interest in domestic games and tournaments. To build an in-depth specialist knowledge and database of the youth (U13-U18) market to supplement a broad knowledge nationally. Provide written performance reports from live games and/or video content to support the cross-checking of domestic /international talent. Occasional national/International travel for cross-referencing of international and domestic talent. Develop an in-depth...

Job Summary   Tottenham Hotspur is a world-famous football club based in North London. Off the pitch, the Club has a strong and successful business model centered on building a platform for long-term success.  This position sits within the retail and events operation which is based in Enfield. The club runs a fully in-house retail and events operation, which includes buying of merchandise, running of stadium experiences including stadium tours, managing multiple physical shops, licensing of products and running of online platforms. The Ecommerce Trading Assistant will be based at the Enfield office and will focus on ensuring the presentation of all content on all ecommerce websites is perfect and meets requirements relating to quality and site performance. The Ecommerce Trading Assistant is responsible for the upkeep of all products and promotions across the online shop. They are also responsible for the content on the Experiences website, and...

DEPARTMENT DESCRIPTION Responsible for the preparation and running of the Emirates Stadium and wider facilities at other locations for all events and functions. The Stadium Management Department remit includes property and facilities management, spectator safety at events, wider Health and Safety matters. JOB PURPOSE To support the Safety Management Team with the day-to-day management of the casual stewarding workforce (850 numbers) to enhance the communication stream between management and stewards as well as in the delivery of a safe environment at a major event. To assist specifically, the Steward Event Co-ordinator, in the organisation of the stewarding workforce at C&B events. KEY RESPONSIBILITIES General Preparation and Supervision of steward's room Process reports on MasterCard usage after each Event, and flag any concerns to the Steward Manager Conduct regular market research into competitive prices for all steward equipment Support...

The Venue Team is responsible for the sales and fulfilment of all seasonal and match-by-match ticketing inventory across all General Admission (GA) and Premium areas of the stadium. The Venue Team also manages the service of all fans on matchdays and non-matchdays, either via the contact centre or via the Premium Memberships team. The department is also responsible for the matchday operation across all areas of the stadium, including stadium access, the food and beverage operation and all fan experience inside and outside the venue. In addition, the department is responsible for driving the technological enhancements to ensure our venue remains world-class and our supporters are given the best possible experience with every interaction. The Venue team is chiefly responsible for maximising commercial opportunity from every seat in the stadium and simultaneously delivering a best-in-class service to all supporters and visitors to Emirates Stadium regardless of where they...

We are searching for a full-time Doctor for Arsenal Women Football Club (AWFC)'s First Team. Reporting into the AWFC Head of Medicine and Sports Science and maintaining strong links with the wider Medical team and Doctors in the club's men's First Team infrastructure,the successful candidate will provide first class medical care to all AWFC First Team players, with the ultimate aim of maximising performance, health and wellbeing, in a holistic manner. They will also oversee all aspects of player welfare, injury and illness diagnosis, recovery, rehabilitation and return to play for AWFC's First Team players. All applicants should be on the General Medical Council register, hold an MSc / Diploma in Sports Medicine, and have experience treating professional athletes. Previous experience within football is highly desirable. The position will operate in line with AWFC's First Team training and match schedules and therefore requires a flexible candidate who is able and willing to...

  The Premium Services Team is responsible for all premium level members at Emirates Stadium on Arsenal match days. This includes 8,000 Club Level seats and a further 2,000 seats on box level (130 boxes) and 3 seasonal dining areas. This team is responsible for delivering best in class service to supporters and visitors to Emirates Stadium by delivering memorable and seamless experiences. JOB PURPOSE A junior-level role, providing administrative support to the Premium Memberships team KEY RESPONSIBILITIES To respond to general Platinum member email requests and queries in a professional and timely fashion To assist the Premium Memberships Manager, on all administrative duties such as filing and photocopying To maintain regular Club Level reports, updating data as and when required To take responsibility for the daily management of PCS, the member portal To utilise CRM on a daily basis, keeping membership information constantly up to date...

Job Summary: To be a first point of contact for all supporters and assist the Fan Experience Manager in developing and delivering the matchday experience for all supporters at Turf Moor.   Roles and Responsibilities: • Be a reachable first point of contact for all supporters resolving queries, managing issues/queries and complaints from all supporters. • Assist the Fan Experience Manager in developing and enhancing the matchday experience for all supporters. • Liaise with other department heads to ensure that supporter issues are resolved. • Be a key stakeholder in external relationships with Premier League supporter facing personnel and counterparts at fellow Premier League clubs. • Stay up to date with policies, guidance and best practice relating to supporters. • Provide reports into to the Fan Experience Manager on themes on challenges concerning supporters and pro-actively work together to develop solutions....

Job Summary: To support the Fan Experience Manager with the day to day operation for supporters, staff and visitors with a disability, ensuring their access requirements are met.   Roles and Responsibilities: • Support the Ticket Office to resolve all enquiries associated with the Club’s disabled supporters ensuring their access requirements are met, managing complaints and any escalations. • Have a clear understanding of disability legislation and the Club’s internal policies. • Stay up to date with existing legislation including Equality Act 2010, accessible stadia guidance, new legislation and best practice guidance. • Manage post-match reports, feedback and actions. • Ensure the stadium and Club premises are accessible for both matchdays and non-matchdays. • Support with any disability awareness training as required. • Provide guidance on the management of tickets for supporters with a...

Job Summary: Working with the Academy Director, hold responsibility for the direction and strategic plan for talent identification and recruitment into the academy. The Head of Academy Recruitment must create, manage and direct a team of recruitment staff to produce excellent results in player recruitment across the academy performance pathway. A detailed strategy must be created and delivered in line with EPPP guidelines and must enhance our academy operation to surpass that of our regional competition.   Role and Responsibilities: • Manage the recruitment strategy at the Academy (ages 6 – 23) working closely with the Academy Director and in co-ordination with any other Academy Recruitment department heads. • Develop clearly defined and effective Talent Identification and Recruitment policies and procedures. • Implement and maintain the Premier League’s ‘Elite Player Performance Plan’ (EPPP) rules and regulations...

Job Summary: Assist in coordinating and leading the Physiotherapy service within the club’s Academy. The Lead Academy Physiotherapist role will predominately be based with the under-23 (u23) and under-18 (u18) squads but will have regular contact with the younger Academy groups as required.   Roles and Responsibilities: • Provide evidenced based treatment & rehabilitation of injured players (U9-U23’s). • Assist in coordinating and leading the Physiotherapy service within the Academy. • Assist in the recruitment and retention of part-time Academy physiotherapy staff and assist with the part time medical Rota to ensure all Academy fixtures and training sessions have adequate medical cover. • Have a flexible approach to cover Academy injury clinics/training sessions when required. • Have a flexible approach to match day cover for u18/u23 fixtures as per schedule and Academy fixtures U9- 16’s when required....

Job Summary: Supporting the academy in the delivery of a vibrant, creative & progressive program. A player centered approach of working within the schoolboy program.   Job Description: Roles and Responsibilities • Support the players within the schoolboy program. • Support the Head of Coaching, Assistant Head of Coaching and Lead Phase coaches in the delivery of a vibrant, creative & progressive program. • Work with a group within the academy. • Work in a professional manner which promotes equality for both players and staff. • Liaise across the multi-disciplinary departments to support the players within the phase and support the alignment across the club. • Communicate with key stakeholders: parents, coaches, providers. • Support the Player Care programme operated by the academy and have a good understanding of current best practice within safeguarding and welfare. • To be able to...

Leicester City Football Club is recruiting a Media Relations Executive to work within the Club’s Media Relations department. About The Role The role of Media Relations Executive is an overall contributor to the LCFC media operation, with a focus on LCFC Women. Dealing with proactive and reactive communications, acting as a front-line point of contact for external media and assisting the Media Relations department’s delivery of best-in-class media access. Key Duties To lead on the delivery of media access for LCFC Women, including contractual access for rights holders, press conferences, matchday media access and media enquiries To help support the growth of women’s sport and LCFC’s reputation of bringing elite sport to the area by using the Club’s assets and talent to further reach and exposure in the media To establish and maintain strong, professional relationships between LCFC and the local, regional, national and...

The Premier League’s Legal Services Department is looking for an experienced solicitor to join its in-house Regulatory team.    The Regulatory team’s core function is managing all aspects of the regulation of the Premier League competition and its participating clubs, including advising the business on the various requirements of the Premier League Rules, managing the process of amending those Rules year-on-year, investigation and enforcement of breaches of those Rules through the disciplinary processes contained within them and management of the various mandatory dispute resolution procedures binding Clubs and their Managers. In addition, the Regulatory team performs the same role in relation to the Youth Development Rules that govern all aspects of the Academy system and the various youth competitions organised by the Premier League at U16, U18 and U23 level.   Aside from this core function, the Regulatory team provides legal advice...

The Premier League is responsible for the development of the Professional Game coaching workforce in partnership with the Professional Game partner organisations (PL, FA, EFL, PFA, LMA) via the ongoing delivery of the Integrated Coaching Strategy (ICS.) The Premier League have developed a long-term strategic plan named the Elite Coaching Plan (ECP) with the goals of; 1) Elevating the quality of the English Coaching System and; 2) Changing the global perception of the English Coaching System. Key responsibilities The purpose of the role is to provide administration support to the Director of Coaching and the Coaching Team and to support members of the team to deliver specific projects. Key Function • Provide administration support to the Director of Coaching and Coaching Team • Provide diary assistance for the Director of Coaching and Coaching Team where required • Coordinate and organise multi stakeholder, internal and external...

Job Summary   Tottenham Hotspur is a world famous football club based in North London. Off the pitch, the Club has a strong and successful business model centered around building a platform for long-term success, which includes a new world-class stadium.  The Club operates out of multiple sites, including a world class Training Centre in Enfield where all the First Team and the Academy’s training and coaching activities occur, and where the Training Centre Operations department is based. Private Player Accommodation (the Lodge) is situated alongside the Training Centre, consisting of 46 bedrooms, a restaurant, various sport and wellness facilities, theatre and lounge, among other indoor and outdoor areas. The Training Centre Operations department is responsible for the successful running of the Lodge. The Club is seeking a multi-skilled Electrical Maintenance Engineer to assist in the monitoring and up-keeping of the Training Centre and The Lodge,...

Job Summary   Tottenham Hotspur is a world-famous football club based in North London. Off the pitch, the Club has a strong and successful business model centered around building a platform for long-term success, which includes a new world-class stadium.  The Club operates out of multiple sites, including a world class Training Centre in Enfield where all the First Team and the Academy’s training and coaching activities occur, and where the Medical department is based. We are looking for a Development Squad Doctor to provide medical support and expertise within the medical team. Ideally someone to encourage and implement departmental philosophy of collaborative working with a common goal of high performance, proactive injury prevention and rehabilitation strategies.   Key Responsibilities   Daily: Provide medical support and jointly lead on all player management in conjunction with the physiotherapists for the Development...

Job purpose: To assist the Academy with the management of the Academy Recruitment Department and to implement key policies and procedures to recruit players across all phases of the Academy system.   Duties and responsibilities: To be committed to ensuring the safeguarding and welfare of all elite players, promoting their well-being needs whilst maintaining professional boundaries;  Review and update the recruitment philosophy, policies, protocols and procedures in line with the Academy and EPPP requirements;  Manage the Academy Recruitment Department and the varying processes to recruit players for the Academy both on a local and national scale, in line with the EPPP rules and regulations;  To work in line with the Recruitment & Talent Identification Operations Manager regarding fixtures, trials, requests, Development Centre registers, timesheets, budgets and other administrative requirements;  Manage and co-ordinate...

Purpose: Established in 1986, City in the Community Foundation is the registered charity of Manchester City FC and uses the brand of the parent Club to deliver award-winning programmes centred around Health, Education and Inclusion. The projects engage and impact over 30,000 lives in Manchester annually. The purpose of this role is to deliver the City Lifestyles programme. This is funded by Carex and is a family nutrition and health programme. The focus of the programme is to improve the health of families in Manchester, through lessons including hand hygiene, nutrition and cooking healthy meals from scratch. The role will involve delivering inclusive family sessions in schools and community settings.   Accountabilities with Key Outcomes: Delivering the City Lifestyles programme to a range of primary schools across Greater Manchester. A focus will be placed on increasing children’s and parents’ knowledge of how to make healthy lifestyles...