36 jobs found

JOB DESCRIPTION: Supporter Services Assistant Department Commercial Report to Head of Supporter Services   Contract Full Time (40 hours pw) Salary & Benefits    £18,000.00 - £22,000.00 per annum Medical Insurance & Health Cash Plan 25 Days Holiday plus bank holidays Enhanced Company Sick Pay Cycle to Work Scheme Primary Location Swansea.com Stadium The Role Swansea City AFC are recruiting for a Supporter Services Assistant, who will also undertake duties of a Disability Liaison Officer (DLO) role. The successful candidate will to be the first point of contact for the clubs’ supporters and visitors.  The ideal candidate will have a sound understanding of the Equality Act 2010 and a positive and co-operative nature. Roles and Responsibilities Front of House Support Meet and greet stadium visitors Answer telephone, email and in-person queries, directing them to the appropriate person or department Assist with...

Member Services Executive Red Bull (USA) Harrison, NJ The New York Red Bulls are one of 28 teams in Major League Soccer (MLS). RBNY, one of the ten charter clubs of MLS, have competed in the league since its founding in 1996. The Red Bulls play home matches at Red Bull Arena (RBA) in Harrison, New Jersey. The three-time MLS Supporters' Shield Winners are owned by the Austrian beverage company Red Bull for which the team is named. The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams. Purpose of this Job The Member Services Executive is directly responsible for all revenue goals associated with a defined base of existing season ticket holders, including renewals, referrals, add-ons, groups and upgrades. This is achieved by providing world-class service, building excellent relationships with...

TITLE:   Matchday and Events Assistant  DEPARTMENT:   Business Operations REPORTS TO:   Director of Operations ROLE TYPE:  Part-Time, Hourly SCHEDULE:  5-10 hours per week on Sounders FC matchdays and events    OUR CLUB When you join Sounders FC you join a soccer-loving, socially progressive, ambitious Club rooted in the best soccer city in America. We have one of the most passionate sports fan bases in North America who are invested in the Sounders as much for our commitment to making a positive impact in our communities as they are for our winning traditions having been in the playoffs every year since our MLS debut in 2009.  THE OPPORTUNITY The Matchday Assistant will help our club create and achieve special moments for Sounders FC Season Members and fans by assisting with matchday operations and game presentation needs and other events at Lumen Field.  We need individuals...

Main goal Are you a well-organised football enthusiast looking to work at the heart of the European game? Do you have an eye for detail, good understanding of European football, an affinity with refereeing and good communication skills? If so, we have an excellent opportunity for you to join our Football Operations unit. As Match Services Assistant, you will: - Ensure a suitably qualified referee team is present and on time for every UEFA match; - Help organise referee courses, tournaments and other events that support the development of referees and refereeing; - Recognise and meet match officials’ needs in a service-oriented manner; - Assist with the appointment and administration of UEFA match officers (delegates, referee observers and venue directors).   Key responsibilities Operations: - Providing the necessary lists and reports to those responsible for appointing referees (lists of match officials with marks, availability...

JOB TITLE:  Community & Marketing Mascot SUPERVISOR:  Community Relations Manager  DESCRIPTION:  The San Jose Earthquakes are currently seeking a part-time, seasonal Mascot. This position reports directly to the Community Relations Departments and is responsible for but not limited to the following:  • Performing at all San Jose Earthquakes regular season home games and at a select number of other games during the 2022 Season  • Performing at youth soccer events, parades, festivals, grand openings, etc. on specified days during the week and on weekends throughout the year  • Performing at off-site community appearances  • Creating skits, dance routines, and other forms of mascot-related entertainment and crowd interaction  • Responsible for researching, creating and/or purchasing props and costumes for the mascot • Represent the Earthquakes as ‘Q’ at...

Chicago Fire Football Club is a Major League Soccer team that was founded in 1997 and is Chicago’s ambassador to the global sport of soccer. The Club recently returned to Soldier Field as well as opened a new 50,000 square foot office in the heart of the city. With tremendous growth and expansion, the Club is laying the foundation for an audacious and ambitious vision that will transform the brand and the success of the Club in the coming years. Some of the fabulous employee perks Chicago Fire Football Club offers to full-time employees include: Work-Life Balance Option to work remotely 1 week from any place of choice per year  Flexible work arrangements & hybrid scheduling (upon manager approval)  Paid Time Off 3 weeks of Paid Time Off upon hire 22 days of paid holiday time off (including 2 weeks off at the end of each calendar year) 4 hours of Volunteer Time Off per month Excellent Benefit Programs  Medical,...

Job location:  Crystal Palace Football Club, Selhurst Park stadium and other sites as needed Contract type:  Full-time Salary:  Competitive Open date:  20/01/2022 Close date:  03/02/2022 Crystal Palace Football Club are looking for a Supporter Service Supervisor to join our team and supervise a small team of Supporter Services Executives who assist CPFC customers with ticketing queries and liaise with relevant departments on any upselling achieved or extra requirements. You will focus on inspiring Supporter Service Executives in selling tickets, memberships and any other experiences or products to existing and prospective new customers. You will be responsible for… Ensuring the Supporter Service Executives maintain the highest level of customer service at all times ensuring the best positive visitor and customer experience whilst adhering to CPFC best practice standards and management instructions....

Stoke City Football Club of the English Football League is looking for Corporate Matchday Hosts to support its Matchday Hospitality and special event operations at the bet365 Stadium.  The successful applicant will be the first point of contact for meeting and greeting corporate customers, visitors and Club personnel. You will provide a welcoming atmosphere for all guests, always going the extra mile to ensure customer satisfaction. You will be responsible for answering queries and providing information as required. You will identify and meet the needs of customers, recognise potential complaint situations and make effective steps to avoid or resolve these situations whilst striving to deliver first class customer service and a fantastic match day experience.  The ideal candidate will be available to work evenings and weekends to cover matchday fixtures and other adhoc events at the bet365 Stadium.  Positions will be offered on a casual and intermittent...

NVITATION TO APPLY FOR THE POSITION OF SECRETARY TO THE UNITED KINGDOM ARMED FORCES FOOTBALL (UKAFF)  1.   UKAFF is the pinnacle of Military Football  UKAFF has the following aims:    To promote the image and improve the standard of UK Armed Forces (Service) football.  To provide Service Personnel from all 3 Services with the opportunity to play together at a highest possible level within Defence.   To provide Service Personnel from all 3 Services with the opportunity to coach and referee at the highest possible level within a Defence.   To win the Kentish Cup (men) and the Presidents Cup (women) and to maintain a fixture calendar of high quality international fixtures.   Provide the means to support Defence Engagement activity, where the opportunity and resource exists to do so.   Provide governance and oversight of the annual Inter-Service competitions.   In line with...

Job purpose The role of Supporters Liaison Officer (SLO) is to work as a functioning bridge between the Club and supporters of the Club. The intent of the SLO is to build relations with the Club management and the fans through two-way communication, informing supporters about decisions made by the club and informing the club about the fans' point of view. The role is proactive and designed to promote cooperation, understanding and partnership between Supporters and Club.   Key responsibilities • To develop a comprehensive understanding of relevant matters affecting the relationship between the Club and its supporters (e.g. health & safety regulations; ticketing; social media; PR/Marketing; travel arrangements etc.) • Attendance, availability and point of contact at home matches and at away matches or events wherever required. • To effectively monitor, collate and manage positive and negative feedback from supporters, liaising with...

Position:  Guest Experience Representative  (Part Time/Event Days) Summary:   Each Guest Experience Representative will report directly to the Manager, Guest Experience.  They will serve as a front line representative entrusted in keeping Earthquakes Stadium safe and secure as well as helping to create positive memorable experiences for our Guests on Event Days. Starting at $20.00/hr. Opportunity for monetary bonuses. Responsibilities include but are not limited to:   Act as a front line representative assisting with guests and staff at all entry points of the Stadium Securing  gates and access points to ensure guests do not enter without an appropriate ticket/credential Direct fans around facility, ensure safety of staff and guests and communicate stadium policies to guests. Work locations may be inside the stadium, outside the main gates and/or other duties as assigned Provide guidance and direction to guests entering...

Job Summary   The Manager of Team Administrator is the face of our club to teams and several outside organizations and will be required to continuously foster and manage those relationships. Strong attention to detail and organization skills are critical to the success of this position. The incumbent will work closely with the players and team to ensure that operations surrounding the functionality of the team are controlled.    Duties and Responsibilities: Coordinate the logistical arrangements for the team’s domestic and international travel including: Flights, hotel accommodations, transportation, security, training sites  Plan preseason schedule in coordination with the technical staff. Manage team calendar for clear and accessible visibility to Soccer Operations staff and club executives. Relay information from front office to the players/coaches and vice versa. Manage day-to-day operations/logistics for...

An exciting opportunity has become available for a motivated Transactional Finance Manager to join the Finance Team here at Sheffield United Football Club. This role holds management responsibilities for the transactional finance team and for ensuring excellent customer service for our internal and external customers as well as our suppliers. The postholder will maintain and improve financial control throughout the finance system and process, as well as producing forecast cashflows for both sales and purchase ledger. We are looking for a dynamic and tenacious individual who holds a passion for progression with a continuous change mentality. Role Responsibilities: To hold responsibility for sales, purchase ledger (including expenses, credit cards and accommodation host providers), bank reconciliation and control accounts. Responsibility for short-term cash management. Maintain excellence in financial control across your function. Create and maintain...

Summary: Pittsburgh Riverhounds SC of the United Soccer League are looking for motivated and energetic Ticket Sales and Service Coordinator.  This position will be responsible for the generation of new ticket revenue through the sale of group and season ticket packages as well as establish a long-lasting relationship w season ticket holders with the purpose of increasing their likelihood of renewal.     Duties/Responsibilities:  Develop open and effective communication with STH’s and Riverhounds fans Provide prompt, thorough responses to all inbound STH and fan communications Handle inbound phone calls keeping customer service a top priority Make a minimum number of touchpoints with STH’s per year Maintain accurate, detailed notes and STH information within the CRM database  Proactive approach to sales initiatives to reach NEW sales goals via individual, group, flex and season sales  Approach each...

An exciting opportunity has arisen for an experienced candidate to join the Ticket Office Team at Norwich City Football Club in the role of Customer Sales Executive. The successful candidate will sell tickets for events run by Norwich City Football Club. This is an excellent role for someone who is confident, friendly and professional, with excellent communication skills in order to create strong working relationships both internally and externally. The successful candidate will be responsible for providing a high level of service to all Norwich City Football Club’s internal and external customers, primarily in relation to all ticketed events including matchdays, in order to achieve sales targets as set out by the Head of Ticketing.  Key tasks/responsibilities include, but are not limited to: Assist customers where necessary with any incoming enquiries, utilising a variety of communication styles including but not limited to telephone, email and iFollow Process bookings...

Oldham Athletic are looking to recruit a new Safety Officer at Boundary Park. Job Title : Safety Officer Location : Boundary Park, Oldham Reports to : General Manager Internal Liaison : All departments External Liaison : The EFL, The FA, The PFA, GMP Working Hours : Part-time plus all home matchdays. Salary : Competitive To ensure the safety of all people attending events at Boundary Park in accordance with the terms and conditions of the safety certificate and the club's policy for spectator safety, through the establishment, operation and monitoring of suitable systems and controls, maintaining compliance with all relevant legislation and best practice Main Role & Responsibilities : Coordinate, monitor and advise on all safety matters affecting the stadium. Establish, maintain and review safety policies in line with legislation including UK health and safety laws, best practices and identify problems through the appropriate...

About us Burnley FC in the Community (BFCitC) is the award-winning, official charity of Burnley Football Club. We work hard every day to deliver our mission to inspire, support and deliver change to communities across Burnley, Pendle, Rossendale, the Ribble Valley and West Yorkshire. We believe in the immense power of our football club to transform people’s lives for the better. We believe Burnley and Pendle is a special place – a home to extraordinary people like you.  Come and be part of our story! The role We are now looking to recruit to the role of Duty Manager (Gym and Fitness). Role expectations Reporting to Head of Facilities the Duty Manager (Gym and Fitness) will be expected to: Provide robust operational management of the Leisure Box. Manage gym, fitness and dance Instructors and promote a positive work-place culture and environment. Create a range of membership offers and packages including corporate membership to...

TITLE:  Director of Guest Experience DEPARTMENT:  Marketing REPORTS TO: SVP of Marketing & Brand FLSA:  Salaried; Exempt   WHAT SETS YOU APART You are a Champion for Guest Experience and an advocate for a fan-first culture, leading and integrating all guest-facing elements and interactions to create a world-class fan experience at Exploria Stadium. In this role, you will be responsible for evaluating and improving all existing guest experience practices, while providing professional development and training aimed at guiding, motivating, and equipping employees and partners to consistently deliver a world-class, fan-first guest experience at Exploria Stadium. In addition to working with all guest experience stakeholders, you will also be responsible for directly managing, coaching, and developing, the Manager of Supporter Community, whose primary responsibility is to manage the relationship, gameday logistics, and collaboration...

Position Title:  San Jose Earthquakes Community Marketing Representative   This is a part-time position that will represent the San Jose Earthquakes in the community in effort to build the team’s brand and grow its fan base. The individual will interact with potential and existing fans, provide information and collateral such as ticketing opportunities, marketing events, promotional items, and team-related activities. Starting at $19.40/hr. Opportunity for monetary bonuses.  Primary Responsibilities: Represent and promote the San Jose Earthquakes in a fun and professional manner throughout the year at Earthquakes & community events, viewing parties, player meet and greets, sports tournaments, festivals, and more. Build relationships with important communities within San Jose including -but not limited to- Mexican, Portuguese, Vietnamese, and college students. Build relationships with local small businesses and owners then recruit...

On Dec. 20, 2017, Nashville Soccer Club became the 24th organization to be awarded an MLS club. In its inaugural MLS season, Nashville SC defeated expectations by becoming the second MLS expansion side to win and advance to the Conference Semifinals in the 2020 Audi MLS Cup Playoffs. In the club’s sophomore season, Nashville SC qualified for the 2021 Audi MLS Cup Playoffs after becoming just the seventh team in MLS history to go unbeaten at home in a season. Nashville SC is set to move into its new and permanent state of the art stadium for the 2022 season, which will be the largest soccer-specific stadium in the United States at 30,000 seats. POSITION OVERVIEW: The Group Sales Account Executive is responsible for selling season tickets, group tickets and premium nightly hospitality packages for Nashville SC. The position will report to the Manager of Group Sales. RESPONSIBILITIES:   Responsible for, but not limited to, the sales of new full/partial season...