Player Care Lead - Women's PGA
- Birmingham City FC
- Birmingham, UK
- 12 Apr, 2025
Job Description
We are seeking an enthusiastic and compassionate Player Care Lead to join our Professional Game Academy (PGA). This key position is focused on providing exceptional support to all PGA players, ensuring their wellbeing and development through comprehensive Player Care and Performance Lifestyle initiatives.
This is a full-time position and will require flexibility with working hours to meet demands of the role including evenings and weekends.
Key Responsibilities:
- Support the Individual Development Plan (IDP) and Education Individual Development Plan (EIDP) processes.
- Manage and track Player Data in collaboration with the Multi-Disciplinary Team (MDT).
- Develop and deliver our Lifestyle curriculum in partnership with external stakeholders.
- Assist players and families utilising school release programs for training and matches.
- Collaborate with the Designated Safeguarding Lead to prioritise the wellbeing of all players and staff.
- Monitor player behaviour in alignment with the Club’s Standards and Values.
- Oversee the Transport and Travel policy for players within the PGA.
- Facilitate player transitions and manage the Club's Retain and Reroute Strategy.
- Offer guidance on non-football matters and implement mental and emotional wellbeing strategies.
- Build relationships with parents and educate them on supporting their child's development.
- Lead Parent Representative and Player Leadership groups across the PGA.
- Attend training sessions and fixtures to support players and foster community.
What are we looking for from you?
- Relevant experience in player care and/or performance lifestyle.
- Full driving license and access to a vehicle.
- Pastoral Support
- Flexibility to follow the football needs
- Proficient in Microsoft Office
- FA Level 1 Introduction to First Aid in Football (IFAiF) or equivalent (desirable)
- FA DBS and Safeguarding Children Course
Desirable Requirements:
- PGCE, NQT, QTS, or QTLS qualification (or working towards).
- Mentoring qualification.
- Experience in youth or women's football.
- Knowledge of The Football Association and Girls football pathways.
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances.
We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
Birmingham City Football Club values the talents and abilities of our staff and seeks to foster an open, cooperative, and dynamic environment in which staff and the Club alike can flourish. The Club provides an Open Door Policy in which staff are encouraged to be innovative and strive for continuous improvements to the Club and it’s services.
Birmingham City Football Club endeavours to provide a staff-friendly environment in which goal-oriented individuals thrive as they achieve ever more demanding challenges. The policies and procedures at the Club, provide for a work environment in which both customer and staff interests are served.