Manager, Airport, FIFA World Cup 2026

Full time Administration Leadership & Management

Job Description

Reporting organisationally to the Senior Manager, Arrivals & Departures the Manager, Airport will be a key member of the FIFA26 Arrivals & Departures team, and work in close collaboration with the Event Transport team and other key individuals responsible for delivering services for a Host City’s (HC) Airport services and operations for the FIFA Club World Cup (FWCW25).

The successful candidate is expected to be a self-starter, a multitasker who works well under pressure, can lead and manage a team, and can deliver within strict timelines.

THE POSITION

The main responsibilities and oversights of the Manager, Airport for the FIFA World Cup 26™ include:  

  • Plan, implement, and manage the HC airport operations for Constituent Groups' arrivals and departures during the FCWC25 operational period.  
  • Apply the Airport Site Operating Plan, together with the HC Airport, its Stakeholders, and FCWC25 Functional Areas. 
  • Manage the established relationships within the HC Airport and its Stakeholders, including authorities, government agencies, police, security agencies, airport concessionaires, etc. 
  • Collaborate with the FIFA charter flight company to provide services for its Teams' travel operations; integrate into the Site Operating Plan. 
  • Coordinate with meet and greet companies regarding VIP arrivals and departures services. 
  • Work with all transport suppliers, including bus, fleet, public transport, and other key functional areas, to deliver arrivals and departures services.  
  • Lead the delivery of all constituent-related information, communications, and presentations at FCWC25-related management and working group meetings, including transport guides/information and other related documents. 
  • Build, train, and manage its airport team of contractor staff and volunteers. 
  • Prepare risk management analyses and develop mitigation strategies for arrivals & departures flows per Constituent Group.  
  • Manage the HC's Arrivals & Departures activities and resources within approved FCWC25 budgets. 
  • Monitor issue resolutions/escalations to the HC Airport Event Coordination Center and FCWC25 Transport Operations Center during the FCWC25 operational period and resolve accordingly. 
  • Deliver the final operational plan and ensure successful and smooth operations for all FCWC25 Constituent Groups. 
  • Support the Transport and Arrivals & Departures team with other projects as required.  
  • Support delivery of Airport services for all test events before the FCWC25.  
  • Any other duties that may be required.  

YOUR PROFILE

Bachelor’s degree in project management, Event Management, Major Sports events, or a combination of education and experience.  
  • Master’s Degree is an additional asset. 
  • Good knowledge of significant event transport operations involved in airport operations flows and different levels of services. 
  • Good knowledge of administration and project management principles. 
  • Strong stakeholder management experience. 
  • Ability to prioritize clients’ needs, authority requirements, and FIFA/FWC2026 regulations. 
  • Strong facilitation and interpersonal skills. 
  • Ability to understand the big picture and adapt accordingly. 
  • Organized and detail oriented. 
  • Advanced communication and presentation skills. 
  • Ability to work both independently and within a team.  
  • Exceptional planning, organizational, and administrative skills. 
  • Ability to work and communicate in a corporate and project-focused organization.  
  • Flexibility when faced with ambiguity or constant change.  
  • Display the highest levels of integrity and commitment.  
  • Ability to motivate others toward a common goal.  
  • Positive attitude, patience, and persistence. 
  • Inter-cultural competence and sensitivity. 
  • 7+ years in airport transport operations, ideally in football, sports, or events. 
  • VIP operations within at least one international mega event, ideally more than one world-class sports event (e.g., World Cup, Olympic/Paralympic Games, Regional Football Tournaments, etc.). 
  • Working in multi-functional event organizations, dynamic and fast-paced environments. 
  • Leading a team and proven project delivery experience.  
  • Working with public and private sector partners in a collaborative environment and ability to build strong partnerships. 
  • Fluent in English. Spanish and/or French proficiency is a plus
  • Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software (Monday.com) and online collaboration tools

About FWC2026

The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.

This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.