Manager, Stadium Wayfinding Signage Cluster
- FIFA
- Mexico City, Mexico
- 27 Mar, 2025
Job Description
THE POSITION
Reporting to the Head of Dressing and Signage and the Executive Director – Stadium & Venue Management (Mexico), with day-to-day oversight from the Senior Dressing and Signage Manager, the Stadium Wayfinding Signage Cluster Manager – USA West will be a fundamental member of the team responsible for delivering the Dressing and Signage project for the FIFA Club World Cup 2025 and FIFA World Cup 2026.
The successful candidate will be responsible for directly overseeing the wayfinding and signage implementation at the three FIFA World Cup 2026 stadiums in Mexico and will be a Dressing and Signage Venue Manager at an allocated stadium in the USA for the FIFA Club World Cup. They will ensure that key project deliverables and deadlines are met within their cluster and will be required to input into strategic project decisions taken by senior members of the team. They will oversee the operations of the contracted provider within their cluster, ensuring that all are managed successfully and efficiently while monitoring budgetary spend within agreed limits beginning with the development of the wayfinding scope across all three stadiums. In addition, they will take guidance from other stadium Wayfinding Cluster Managers to ensure the precedents and strategic directives from the Head of Dressing and Signage and the Senior Dressing and Signage Manager are followed as required.
The main responsibilities of the Stadium Wayfinding Signage Cluster Manager for the FIFA Club World Cup 2025 and FIFA World Cup 2026 include:
- Contributing to the delivery of a world class dressing and signage project for all target groups attending matches of the FIFA Club World Cup 2025 and FIFA World Cup 2026.
- Providing expertise in assisting in the compilation of technical wayfinding signage guidelines, principles and templates.
- Inputting into the development of the wayfinding signage system(s) used to assist with the planning of the project.
- Providing strategic input into the development and implementation of the wayfinding signage kit of parts to be utilized at all official sites.
- Overseeing the wayfinding signage planning and implementation at three FIFA World Cup Stadiums in Mexico.
- Working with other Cluster Managers ensuring that precedents are followed to guarantee consistency across all tournament stadiums.
- Oversight of contracted provider planning, production and implementation for all sites within the assigned cluster.
- Constant monitoring of the budgetary impact of allocated wayfinding cluster operations and reporting updates to senior department members.
- Adhering to project deadlines and deliverables as instructed by senior members of the department.
- Daily liaison with other members of the wider Dressing and Signage team to ensure efficient planning and delivery is optimized at all stages of the project.
- Liaising with site owners and operators as required to gain approval on implementation plans.
- Attending domestic and if required, international, department-specific and organization site visits at both assigned sites and potentially additional official sites.
- Acting as the main wayfinding point of contact for Dressing and Signage Venue Managers and other Functional Area Venue Managers within the assigned cluster during the implementation phase of the project.
- Assisting with the recruitment of Dressing and Signage project team members in collaboration with the senior department leads if required.
- Ensuring the needs of internal FIFA functional areas are captured and delivered against within the assigned cluster.
- Contribution to project management and knowledge management initiatives including event debriefs, and knowledge capture and documentation activities.
YOUR PROFILE
- University degree in appropriate subject
- Fluent in English and Spanish.
- Minimum 2 years of tangible experience in delivering wayfinding signage projects for events of a similar scale to FIFA World Cup 2026 (e.g. previous FIFA World Cups, Olympic Games etc.) or a minimum 4 years' experience managing major sports events in a role that included the delivery of comprehensive wayfinding and signage related activities.
- Experience in devising technical guidelines and wayfinding signage kit of parts for large-scale events.
- A comprehensive understanding of the technical aspects of delivering dressing and signage projects (i.e. production methods, installation techniques, materials etc.)
- Management experience on complex and multi-faceted events and projects.
- Experience in managing Wayfinding and Signage providers of services for world-class events or projects.
- Knowledge of event planning, requirements and event project management processes for large sporting events.
- Experience in the development and integration of operational plans.
- Significant Stakeholder Management experience across multiple organizations and departments.
About FWC2026
This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.
Founded in 1904, the Fédération Internationale de Football Association (FIFA) is the umbrella organisation of its members, currently 211 national football associations. Its main objectives, enshrined in its statutes, are to develop football around the world, to stage international competitions and to protect the integrity of football (against match manipulation, doping etc.).
FIFA is a truly diverse, modern and multicultural organisation and its primary purpose is to promote football. Over 800 people from 50 nations – 40 per cent of which are women, including the Secretary General – covering a wide variety of professional profiles, work to fulfil that purpose. FIFA’s headquarters are based in Zurich, Switzerland. We have other offices in Zurich, as well as temporary offices around the world.
We are 'living football' – we are committed to the game, to the people, to the planet and to the future. It is what we do. It is why we are here.
Our culture is shaped by fair play, team spirit, diversity, sustainability, transparency and innovation. We live by these values. Regardless of race, religion, national origin, colour, age, disability, marital status, sexual orientation or citizenship – we support diversity; indeed, we consider it to be key to our success.
We are looking for talented and motivated team members who would embrace these values every day, with purpose, passion and pride, in order to make a positive impact on the world of football and beyond.
We offer a unique and exciting work environment with great opportunities for your personal and professional development.
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