Manager, Technical Services
- FIFA
- Toronto, ON, Canada
- 18 May, 2025
Full time
Leadership & Management
Technology
Job Description
At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
THE POSITION
Reporting organisationally to the Head of Technical Services-Canada, the Manager, Technical Services (Canada), will be a key member of the FIFA26 Overlay team, and work in close collaboration with the Venue Design, Infrastructure, Overlay Delivery Partner, Engineering and Power Teams.
The main responsibilities and oversights of the Manager, Technical Services Canada for the FIFA World Cup 2026™ include:
- Managing and streamlining the technical requirements from FIFA Functional Areas and facility authorities for implementation in Stadia and Training Sites per Cluster.
- Key interface between Design team, Overlay Planning team, Procurement, and Project Management team, Overlay Delivery Partner per Cluster.
- Maintain clear communication with the stadiums to ensure FIFA delivery timelines inclusive of monitoring schedules for stadium construction/renovation plans, etc.
- Ensuring all FA requirements are obtained, captured, and processed in design and bill of quantity and financially addressed per Cluster.
- Managing and maintaining Roles & Responsibility matrices per Cluster.
- Project managing the Technical Information flow for all sites within cluster and creating reports and dashboards of site related activities.
- Identify temporary infrastructure related issues and liaise directly with FIFA FAs and Stakeholders during the procurement process.
- Manage the change management directives per the Change Management Committee.
- Validate, re-adjust, and finalize design solutions against site conditions.
- Work with the overlay delivery partner to ensure “Budget Control”.
- Work with Overlay Delivery Partner onsite to monitor the execution of the project scope of work, to ensure all requirements are met and all spaces are handed over on time with quality during all phases of the project including the removal/reinstatement phases.
- Work with the stadium Engineering team to ensure the seamless delivery and integration of the Audio, Visual, Lighting solutions.
- Provide oversight on overlay contractors' deliverables and act as escalation point for issue resolution.
- Report on progress to senior management on venue’s progress, tracking, issue resolution, etc.
- Work with the overlay delivery and design partners to manage all deliverables required to obtain relevant statutory sign-offs and regulatory code compliance (health and safety, planning, building control, fire engineering, and crowd management) relating to the design, planning and delivery of overlay.
- Manage the delivery of technical requirements required by FIFA Functional Areas.
- Support the onsite FA Management and physical delivery of the sites.
- Travel within Canada, to the US and/or Mexico may be required to reflect the business needs of the department (meetings, workshops, site visits, other Events, etc).
- Other duties as assigned.
YOUR PROFILE
FIFA World Cup 26 Skills Framework
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Education & Qualifications
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Education & Qualifications
- Bachelor’s or master’s Degree preferably in Engineering, Architecture or other domains.
Work Experience
- Minimum 5 years or more in infrastructural projects or Overlay/Technical Service roles in Major Events for a Sporting Organisation.
- Great understanding of the technical complexity of a stadium with additional World Cup needs.
- A minimum of 3 years of Football World Cup Life cycles working or liaising with one or more Functional areas as listed above or similar elite sporting event experience.
- Minimum 2 years of managing and leading teams and staff with different backgrounds and skill sets.
Languages
- Fluent in English. French proficiency is a plus
Technology
- Proficient in MS Office 365 (Excel, Word, PowerPoint, Visio & Project).
- Planning software and online collaboration tools: MS Project, Planner, Trello, or other Project Management Tools.
- Miro Board, Whiteboard, Figma.
- Autodesk applications (AutoCAD, Revit, BIM 360, Autodesk Construction Cloud, etc.).
FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
About FWC2026
The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.
This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.
This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.
About FIFA
Founded in 1904, the Fédération Internationale de Football Association (FIFA) is the umbrella organisation of its members, currently 211 national football associations. Its main objectives, enshrined in its statutes, are to develop football around the world, to stage international competitions and to protect the integrity of football (against match manipulation, doping etc.).
FIFA is a truly diverse, modern and multicultural organisation and its primary purpose is to promote football. Over 800 people from 50 nations – 40 per cent of which are women, including the Secretary General – covering a wide variety of professional profiles, work to fulfil that purpose. FIFA’s headquarters are based in Zurich, Switzerland. We have other offices in Zurich, as well as temporary offices around the world.
We are 'living football' – we are committed to the game, to the people, to the planet and to the future. It is what we do. It is why we are here.
Our culture is shaped by fair play, team spirit, diversity, sustainability, transparency and innovation. We live by these values. Regardless of race, religion, national origin, colour, age, disability, marital status, sexual orientation or citizenship – we support diversity; indeed, we consider it to be key to our success.
We are looking for talented and motivated team members who would embrace these values every day, with purpose, passion and pride, in order to make a positive impact on the world of football and beyond.
We offer a unique and exciting work environment with great opportunities for your personal and professional development.
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