Networks Engineer

Founded in 1882, Tottenham Hotspur Football Club is an English Premier League Club, based in North London.

Led by the late great Bill Nicholson, the Club became the first in England to win the League and FA Cup Double in 1961, and the first in the UK to win a European Trophy two years later. Spurs has since been home to some of the game’s great entertainers, including Jimmy Greaves, Glenn Hoddle, Paul Gascoigne, David Ginola, Gareth Bale, Heung-Min Son and Harry Kane.

In April 2019, the Club opened an iconic new stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and is a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, boxing, rugby, concerts, and other major events, plus visitor attractions including Stadium Tours and the Dare Skywalk.

The stadium development scheme has to date created more than 4,000 new jobs for local people, with circa £300m pumped into the local economy each year.

Tottenham Hotspur has:

• A clear strategy to develop talent from within its Academy, showcased by a strong track record of Academy players graduating to the first-team squad.
• A £100m state-of-the-art Training Centre that supports the Club’s ambition to attract, develop and retain the best talent.
• Commercial partnerships with globally recognised brands including AIA Group Limited (AIA), one of the world’s leading providers of life insurance services, and Nike, the world’s leading sports footwear and apparel company.
• A commitment to minimizing its environmental impact across Club operations, being named as the greenest in the Premier League for the past three years. Tottenham Hotspur is a signatory of the UN Sports for Climate Action Framework, committing to halve carbon emissions by 2030 and become net zero carbon by 2040.
• An award-winning Foundation that is renowned for creating opportunities to help enhance the lives of people in its local community through education, employment, health, and social inclusion programmes.

The Club is seeking a Network Engineer to provide Network Support expertise to the business.

JOB PURPOSE

The club is looking to recruit a Senior Network Engineer to work within a small team, providing the expertise to support the network infrastructure of a large public venue and elite sports facility.

As part of the Network Team the purpose of the role would be to maintain and support the Network Infrastructure including LAN, WAN WLAN, Firewall\Security, VOIP, Structured Cabling across multiple sites.

The Network Engineer role will be providing the required network expertise to support and maintain all technologies providing services to operate a Large Public Venue across multiple events. Resolving issues and delivering solutions within a time limited environment ensuring the success of each event are key deliverables.

Additionally, the role will be required to work with numerous business units to support new initiatives and projects, also providing support and Service Desk escalations.

KEY RESPONSIBILITIES

• Supporting Service Desk and Service Desk Escalation.
• Troubleshooting and Fault Finding.
• Network Design, Proof of Concept and Testing.
• Support, Upgrade and Maintenance of Network Infrastructure.
• Monitoring of Network Infrastructure and responding to issues or outages.
• Assisting with New Business Requirements, that require network design and solution architecture.
• Working with Event Coordinators/ Event Sales Team to understand the Network Requirement for each event.
• Preparing Network Requirements for Events.
• Completing Pre-Event Check List (PEAPS)
• Completing Post-Event Reports and Statistics
• Deploying Tactical Infrastructure for events.
• Working with Clients to ensure Network Infrastructure is delivered.
• Event Day On Site NOC S
• Documenting High Level and Detailed Design

PERSON SPECIFICATION

• Thinks ahead, generates innovative ideas.
• Values & respects others, builds relationships, collaborates.
• Gets things done, delivers to highest of standards, takes responsibility.
• Staying Calm, delivering solutions under pressure and time constraints.
• Logical and Resourceful approach to problem solving.
• Gets things done, delivers to highest of standards, taking
• Enjoying the pressure of being challenged.
• Possesses excellent written and verbal communication skills.
• High level of accuracy and meticulousness in all tasks.
• Determined to get tasks, issues and problems over the line. Be over and
• Willing to support other areas outside of normal day-to-day responsibilities when needed.

SKILLS AND EXPERIENCE

• Qualified to CCNA, CCNP preferable.
• Experience in managing and supporting different vendor products including HPE, Aruba, Juniper, Ruckus, Cisco, Palo Alto, Mitel would be an advantage.
• Sound knowledge of network concepts and security including LAN, WLAN, WAN and VOIP. As well as managing and configuring:
• LAN; vlans, LACP, QoS, DHCP/DNS, Spanning Tree, 802.1x, 802.1q, Multicast.
• WAN; OSPF, BGP, ACL’s
• WLAN; SSID, Radio Management, RF Management, Client Onboarding, Client Authentication, Client Mobility
• FIREWALL; Managing Security Policies, NAT, Proxy, SIP, VPN
• You must have a well-developed logical approach to fault finding and have the confidence to make changes and resolve issues quickly whist following procedure and communicating feedback.
• Excellent project management skills, as well as the ability to communicate well and react well to pressure.

Safeguarding is fundamental to the success in all that we do. Whilst this role does not require a DBS check, successful candidates are to be reminded that we may review the role and the requirements at a later date which could result in various background and DBS checks.

Tottenham Hotspur Football Club welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.