JOB TITLE: Special Events Manager

DEPARTMENT: Non Matchday Events

JOB FUNCTION: To lead on all CFC Special Events profit and non-profit events.

DIRECT REPORTS: Special Events Executive

LOCATION: Stamford Bridge, some travel will be required

CONTRACT: Permanent, 35 hours any 5 of 7

PLAY YOUR PART (Main Responsibilities):

• Creative and operational responsibility for CFC special events, including (but not exclusively) Player of the Year, Annual Lunch, award Dinners, Memorial events, virtual, hybrid engagement events, player, and charity partner events.
• P&L management for all CFC Special events including budgeting process and pricing models.
• Support Stadium Events Manager on all charity and profit & nonprofit stadium matchdays
• Lead all necessary depts to bring events together from content, ticketing, fan engagement, operations, and facilities.
• Support NMD team on all internal and Foundation events

DO THE RIGHT THING (Our Expectations): 

• To demonstrate and live by the club’s values; Here to Win, Be Brave, Do the Right Thing, Play Your Part, Many Teams, One Club and Proud to Be Chelsea
• To adhere to the Foundation’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
• To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
• To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead
• To report any misconduct or suspected misconduct to the HR Department

HERE TO WIN (Measures of Performance):

• To maximise the calendar for fan engaging and VIP events, ensure broad spectrum.
• Successful delivery and development of Chelsea special events, including (but not exclusively) Player of the Year and Annual Lunch
• Successful delivery of all VIP and profit & nonprofit events hosted at Stamford Bridge

PROUD TO BE CHELSEA (Person Specification):

Qualifications:

• Highly organised with business acumen, ability to make decisions
• Proven experience in budget management
• Strategic planning skills and experience in delivering challenging events in a time pressured environment
• Substantial industry knowledge

Experience:

• Accustomed to operating at high levels both internally & externally
• Budget planning & financials
• CRM experience is desirable

Skills and Behaviours:

• Sound decision maker
• Excellent team participator and contributor within all areas of the business
• Ability to work in a demanding, pressurised, and complex environment
• Highly skilled in delivering a customer experience of the highest quality

Our commitment to Equality, Diversity and Inclusion: 

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.