Job Description
THE POSITION
- Manage the planning, delivery, and operations of telecommunications infrastructure and services across competition and non-competition venues, including:
- Broadcast Contribution Network (BCN)
- Event Network (WAN, MAN, LAN, WLAN, cabling, containment)
- Internet, VLAN, VPN services, VoIP
- Mobile Network and Private 5G
- Push-to-Talk/Private Mobile Radios
- Spectrum Management
- CATV/IPTV
- Rate Card services (VoIP/Internet/IP Codecs)
- Deploy and oversee technology services across various venues:
- Stadia, training sites, operation centers, accreditation centers, ticketing centers, hotels, airports, and transport hubs.
- Ensure compliance with FIFA standards in the integration of tournament technology services, such as Accreditation and Ticketing, with the FIFA Event Network environment.
- Collaborate with Football Technology Innovation suppliers, media, broadcasters, and other functional stakeholders to define and fulfill network and cybersecurity requirements.
- Coordinate on-site IT and telecom technical teams for infrastructure testing, acceptance, and operations.
- Manage incident resolution and ensure adherence to service-level agreements (SLAs), escalating risks and issues to the Technology Operation Center (TOC).
- Support spectrum management efforts, including interference resolution in collaboration with regulatory authorities and venue teams.
- Ensure timely and accurate reporting, including daily updates to the TOC and post-event analysis.
- Participate in pre-tournament training, readiness exercises, and rehearsals.
YOUR PROFILE
- University degree or similar higher education, in Information Technology, Computer Science or related field
- Minimum of 5 years of IT/Technology experience, preferably in major events.
- Strong knowledge of IT and telecommunications technologies, including CATV, AV systems, radio communications, VLANs, and VoIP.
- Experience coordinating with diverse teams and managing vendor relationships.
- Strong project management and organizational skills.
- Detail-oriented and process-driven with the ability to manage competing priorities.
- Effective communicator with strong interpersonal skills.
- Fluent in English
- Fluent in Spanish is a plus
- Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and online collaboration tools.
About FWC2026
This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.
Founded in 1904, the Fédération Internationale de Football Association (FIFA) is the umbrella organisation of its members, currently 211 national football associations. Its main objectives, enshrined in its statutes, are to develop football around the world, to stage international competitions and to protect the integrity of football (against match manipulation, doping etc.).
FIFA is a truly diverse, modern and multicultural organisation and its primary purpose is to promote football. Over 800 people from 50 nations – 40 per cent of which are women, including the Secretary General – covering a wide variety of professional profiles, work to fulfil that purpose. FIFA’s headquarters are based in Zurich, Switzerland. We have other offices in Zurich, as well as temporary offices around the world.
We are 'living football' – we are committed to the game, to the people, to the planet and to the future. It is what we do. It is why we are here.
Our culture is shaped by fair play, team spirit, diversity, sustainability, transparency and innovation. We live by these values. Regardless of race, religion, national origin, colour, age, disability, marital status, sexual orientation or citizenship – we support diversity; indeed, we consider it to be key to our success.
We are looking for talented and motivated team members who would embrace these values every day, with purpose, passion and pride, in order to make a positive impact on the world of football and beyond.
We offer a unique and exciting work environment with great opportunities for your personal and professional development.
Location