Ticket Operations Intern (Summer 2025)- COLLEGE CREDIT ONLY

Intern Administration MLS Ticketing

Job Description

Nashville SC is looking for highly motivated college students interested in being a part of the Major League Soccer team in Nashville. The ideal candidates will demonstrate initiative, the ability to multi-task, a willingness to learn and a positive attitude.

DUTIES & RESPONSIBILITIES: 
  • Assist in the establishment of season tickets, group, and single game accounts. 
  • Learn and use Archtics ticketing systems for reports, account updates, and order processing. 
Assist with the building of price codes, plans, promo codes, and other Archtics programming needs.
  • Assist ticket sales staff to achieve overall ticket sales goals of the Club.
  • Provide game-day support in the area of ticket resolution, customer service and will call. 
  • Other duties and responsibilities as deemed necessary by the Club. 
  • Support ticket sales staff to achieve daily, weekly, and monthly sales goals. 
  • Research industry-wide mobile ticketing trends to support and enhance the overall ticketing experience.
DESIRED QUALIFICATIONS: 
  • Knowledge and interest in sports. 
  • Computer proficient in Microsoft Word, Excel, and PowerPoint. 
  • Exceptional attention to detail and strong analytical skills. 
  • Ticketmaster experience is a plus
  • Previous ticketing system experience a plus
REQUIREMENTS: 
  • Enrolled in an undergraduate or graduate program and eligible for college credit. 
  • Available all match days as required by the Club. 
  • Available 20-25 hours per week.