U9-16 Academy Player Care Officer

Full time Academy Player Care/Liaison Officer Premier League Youth

Job Description

Job Location      Academy Training Ground BR3 1NZ

Contract Type    Full-time

Salary/ ROP       Competitive

Deadline              9th February 2025

 

Who we are:

 

We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

 

We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

 

About this role:

 

Working as part of the CPFC Academy Player Care department, plan and implement a holistic player care support programme for players from u9 to u16. Support each player through their Academy journey including transition, induction and exit at any stage. Provide a strategic life skills programme, working alongside welfare team and multi-disciplinary staff to provide wider learning to CPFC academy players.

 

Responsibilities:

  • Support the planning, implementation, and review of the Academy life skills programme for the U9 – U16 players and parents.
  • Implement the Academy’s Player Care Transition Strategy to best support players throughout their journey.
  • Work collaboratively within the Academy Welfare Team, promoting the academy’s safeguarding standards for children & young people and ensuring that club policies and procedures are adhered to at all times.
  • Provide support to Players and their families through periods of transition throughout FDP and YDP. These include inductions, trialist inductions and exit meetings.
  • Liaise with governing bodies and organizations such the FA, Premier League and PFA to provide relevant support to Players and Parents.
  • Develop strong relationships with key Academy stakeholders.
  • Support the Player Care and Education department in school visits across FDP and YDP.
  • Attend and contribute effectively to multidisciplinary department meetings and welfare team meetings.
  • Support staff in various Academy stakeholder meetings. These include parent compliant procedures, school meetings and further pastoral meetings.
  • Support the department and Academy in PGAAC audit process effectively evidencing documentation in line with the Premier League rules.
  • Be a visible presence for both players and parents during academy activity.
  • Work collaboratively with staff to co-ordinate the transport support for players across the Academy.
  • Travel and provide support to players on tours and tournaments. This includes being the first point of contact for parents whilst away.
  • Other duties and responsibilities as required by line manager.
  • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

Experience, Skills and Qualifications:

Essential

  • Passion and knowledge of Player Care requirements to support wellbeing of young aspiring athletes

  • Experience of working with children, young people and families in an education, wellbeing or support position

  • Comprehensive understanding of Equality, Diversity and Inclusion.

  • Comprehensive understanding of Safeguarding children and young people

  • Demonstrable/visible commitment to Player Care, health & wellbeing.

  • Good IT skills and the ability to create reports and presentation.

  • Excellent verbal and written communication skills.

  • Demonstrable ability to develop good relationships with key Academy stakeholders.

  • Ability to manage time effectively and prioritise workload as well as support others.

Desirable

  • Degree or qualifications in sport, psychology, education, or social care.
  • Experience of working within an elite performance environment (sport, academia, music or arts)

Benefits:

  • Complimentary match day ticket
  • Reward and Discount Scheme through our Tech Scheme and Simple Health app
  • Health and Wellbeing benefit scheme
  • 20% Discount in our Retail Stores
  • Discounts in various gyms through GymFlex
  • Volunteering Day - 1 Workday off to support a charity of your choice.
  • Travel Season Ticket loan
  • Holiday allowance that increases every year of service

 

 

Our commitment to Equality

 

At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

 

Reasonable Adjustment

We are proud to be a Disability Confident Committed employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone. <br> <br> If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact cpfc.recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

 

Safeguarding

 

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.