Game Day Box Office Supervisor

Part time Leadership & Management MLS

Job Description

POSITION SUMMARY:
Houston Dynamo FC is seeking candidates to supervise the box office on game day/nights.  We are looking for outgoing, professional, and reliable individuals to join our part-time box office staff.
 
DUTIES & RESPONSIBILITIES:
  • Check-in and train part time Box Office Representatives
  • Set-up ticket scanning equipment at gates
  • Assist fans with in game ticket relocations
  • Guiding fans through the SeatGeek app and accessing their tickets
  • Looking up customer accounts and troubleshooting any ticketing issues
  • Providing stadium information and directions to fans
  • Other duties as assigned
 
QUALIFICATION REQUIREMENTS:
  • Minimum of one (1) year prior box office experience
  • High School diploma or equivalent required.
  • Must be available to work evenings, weekends, and holidays
  • Strong interpersonal and communication skills.
  • Must be able to work in a fast-paced environment.
  • Must show commitment and willingness to provide excellent customer service.
  • Must maintain a neat, clean, and well groomed appearance per the Houston Dynamo FC Human Resources Policies and Procedures.
 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

  1. Do you have any past or current affiliations with Houston Dynamo FC or its employees? If so, please describe.

  2. Are you legally authorized to work in the U.S.?

  3. Are you able to commit to the MLS and NWSL season schedule, February to November?

  4. Were you referred to this position by a current or former HDFC employee? If so, please provide their name here.