Member Associations Capacity Development and Education Services Coordinator

Full time Coordinator Education

Job Description

As the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry.

Join the team and support us on our mission.

THE POSITION

These are your key tasks:


• Contribute to strengthening the competences of football professionals worldwide 
• Craft custom (e)Learning solutions that meet the needs of football professionals worldwide, using learning theories, instructional design models, and multimedia production 
• Develop new existing capacity development & education materials, for mainly football administration areas
• Review existing offering on both a periodic and as-needed basis to ensure the content evolves with business needs; ensure that these comply with standards
• Manage the process towards to the delivery of a high-quality and consistent capacity development and education offering
• Partner with internal stakeholders and subject matter experts to implement the framework across departments and divisions which offer capacity development and education to FIFA’s member associations, and adapt content to the audience and regions when necessary.
• Define the monitoring & evaluation protocols and gather data to evaluate the effectiveness of FIFA’s capacity development and education offering
• Assist with execution of special projects and task forces as needed

YOUR PROFILE

We work hard at FIFA.
We are dedicated, ambitious and innovative.


And we respect our values. Always.

For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.

The specific competencies we require for this position are:

• Demonstrated experience in instructional design and learning theories (such as behaviorism, cognitivism, and constructivism) & development methodologies  
• Proficiency in instructional design tools (e.g. instructional design software, authoring tools, and learning management systems) and technology (e.g. trends in educational technology and be able to integrate new technologies)
• Strong understanding of the football industry
• Ability to think creatively to design engaging and effective learning experiences 
• Ability to evaluate the effectiveness of instructional design 
• Analytical acumen and problem solver, with experience translating user feedback into actionable plans
• Excellent time management skills and ability to manage tasks in an effective and efficient manner
• Creative thinker with a good eye for detail, design, and presentation
• Polished communication, writing, grammar, editing and proofreading skills
• Able to work collaboratively and independently
• Ability to handle multiple projects simultaneously
• Ability to quickly grasp complex concepts and make them easily understandable
• Leadership and managerial skills (e.g. negotiation, strategic planning, project management)
• Experiences with working in agile and/or network project teams is an advantage
• Reliability, trust and stress resistant
• Bachelor’s and/or Master’s degree in instructional design, education, communication, training technology, adult learning or related field Certification or further education in sports business and/or football business is an advantage 
• At least 3 years in a Learning and Development role in a fast-paced environment
• Experience in sports business and/or development is an advantageFull professional proficiency in English 
• Proficiency in any other FIFA language (French / Spanish / German / Arabic / Portuguese / Russian) is an asset
• Experience in using learning management systems & learning development tools

PERKS & BENEFITS

The biggest benefit of a career at FIFA is the privilege to work for the beautiful game and create something that matters.

Alongside that privilege, we also offer some extra perks and benefits:
  • Home office: Up to one day of home office per week if work permits and home office allowance for all.
  • Language courses: Offered to all staff to aid personal and professional growth.
  • Continuous learning: We care about your development and encourage internal mobility, offering a variety of training and education to help achieve it.
  • Relocation assistance: A dedicated team will be on hand to support your relocation.
  • Sustainability: We support all employees using public transport.
  • Vacation: Maintain a healthy work/life balance.
  • Volunteering: Make an impact beyond your regular role and bond with colleagues by volunteering with one of our partners.

About FIFA

We are FIFA, the global governing body for football.

Our vision is to make football truly global, diverse and inclusive, for the benefit of the entire world. The last FIFA World Cup in Qatar in 2022 attracted more than 5 billion viewers and the last FIFA Women's World Cup in Australia and New Zealand in 2023 was the greatest-ever FIFA Women's World Cup that inspired millions of girls and women around the globe. The opportunities for growth are exciting.

We are a modern organisation with over 850 passionate employees who are Living Football every day. Our headquarters are based in Zurich, Switzerland, and we have offices in Miami and Paris, plus eleven regional offices from New Zealand to India, Congo, Panama and Paraguay.