F&B Supervisor - Blackpool FC Hotel

Food and Beverage Supervisor.

To provide a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and always maintained in line with our guest expectations.

Duties include:

· Assist in creating a warm and welcoming environment for our guests

· Ensure that guests are seated and provided with menus promptly

· Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is always delivered to guests

· Familiarise yourself with the menu and as much information about the food and beverage offering available to answer any questions guests may have

· Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately

· Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is always maintained

· Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner

· Ensure the restaurant areas are clean and always presented well and assist with cleaning and housekeeping duties as required

· Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures

· High standard of personal presentation

· Passion for delivering exceptional guest service

· Courteous and pleasant attitude towards guests and colleagues

· Ability to work as part of a team

- Be able to lead a small team

-To manage a rota and requested time off

-To act as a hotel duty manager

· Positive and flexible approach to work (weekend and evening work will be required)

Job Type: Zero hours contract

Benefits:

• On-site parking

Day range:

• Monday to Friday
• Weekend availability

Shift:

• 8 hour shift

Ability to commute/relocate:

• Blackpool: reliably commute or plan to relocate before starting work (required)

Job Type: Zero hours contract

Pay: Up to £11.94 per hour

Additional pay:

• Tips

Benefits:

• Company pension

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Work Location: In person