People Data & Insights Analyst

Manchester, GB

Closing Date of Applications - 11th Dec 2024

Our Story

Established in 2013, City Football Group is the world’s leading private owner and operator of football clubs, with total or partial ownership of twelve clubs across the world. City Football Group also invests in other football related businesses and serves as a global commercial platform for our partners, whilst fulfilling our purpose of empowering better lives through football on a local and global scale, consistent with what “City” football has meant to people for over a century.  

Our Winning Team

Our purpose is to empower better lives through football. We are proud of the role City Football Group clubs play in their localities, delivering positive economic, social and environmental impact through our operations and through programmes and activities that bring about meaningful, lasting change.

Your Impact

As a People Data & Insights Analyst, you will be a driving force in transforming how we use data to support our people and shape business decisions. You will partner with the People team and the wider business to understand and address data needs, empowering them with insights that fuel growth and innovation. By creating data-driven stories, you’ll help inform strategies that have a lasting impact on our workforce and culture. Your curiosity and adaptability will enable you to quickly learn new tools and technologies, making you an essential contributor to our evolving people strategy.

What You’ll Be Doing

• Be the go-to expert for data-related queries, gathering insights from various stakeholders and producing reports that influence business outcomes. You’ll ensure our People data is accurate and consistent across multiple platforms, contributing to data-driven decision-making.
• Regularly produce reports on key People metrics and KPIs, and respond to ad-hoc requests. By using tools like Power BI, you will transform complex data into clear, actionable insights that can be easily understood by non-technical stakeholders.
• Translate data into compelling, visual stories that not only highlight trends and challenges but also inspire action. Your insights will directly contribute to business goals, driving positive change across the organisation.
• Work closely with HR, leadership, and other teams to understand their unique data needs. You’ll be a trusted partner in providing tailored insights that enhance decision-making and foster collaboration.
• You’ll constantly look for ways to improve our data processes, driving efficiency and enhancing the quality of our HR systems and reporting mechanisms. Your input will help us streamline how we manage and report data across the business.
• Stay ahead of the curve by keeping up to date with the latest trends in people analytics. You’ll also play a key role in mentoring others within the People team, helping them build technical expertise and confidence in working with data.

What You’ll Bring

• Strong experience in People data, systems, and processes, with proficiency in data analysis, reporting, and validation.
• Advanced skills in Microsoft Excel and familiarity with data visualisation tools like Power BI (or similar).
• Excellent communication skills, with the ability to present complex information clearly to technical and non-technical stakeholders alike.
• A qualification or equivalent experience in data science, analytics, or a related field, with the ability to translate business needs into actionable insights.
• A collaborative and inclusive mindset, with strong interpersonal skills for building positive relationships across teams.
• Experience in using data storytelling to drive business outcomes and decision-making.
• Quick learning ability, with adaptability to new software and systems, including knowledge of SQL, Python, R, or similar tools.
• A thorough understanding of data protection regulations and a commitment to maintaining data confidentiality.
• Strong organisational skills, with the ability to manage multiple priorities and tasks efficiently.
• A proactive approach to continuous improvement initiatives, ideally in a customer-focused or fast-paced environment.

Hybrid Working
We offer a hybrid working model part based at our world-class campus in Manchester. This balance allows you to be fully immersed in our culture and collaborate with key stakeholders, while maintaining flexibility.

What to Expect from our Interview Process

• Introductory Call: Connect with our Talent team to discuss this exciting opportunity, learn more about City Football Group, our inclusive culture, and the benefits we offer.
• Video Interview: Speak with your potential future manager about your experience and answer competency-based questions.
• Onsite Interview: Meet with your potential manager and team members at our HQ in Manchester to further explore our culture and the role.

Inclusive Workplace

City Football Group is committed to creating an inclusive environment where all employees feel valued and supported. We welcome applications from candidates of all backgrounds, regardless of age, disability, gender reassignment, marital status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

If you require any disability-related adjustments during the recruitment process, please let us know in your application.

We promote equal opportunities in employment, ensuring all candidates are considered based on their skills and experience. During the screening process, we carefully review all applications, and we will contact you if you are selected for an interview.

Employment is subject to proof of eligibility to work in the UK. Due to our safeguarding promise, all UK-based CFG roles require a DBS check upon starting employment, which may be basic, standard, or enhanced depending on the role and responsibilities.

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. 

Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.