Receptionist - Manchester, Greater Manchester
£12.00 per hour
Location Description
Launched in 2015, Hotel Football is a hotel which has something for everyone, from football fanatics and families, to corporate guests and foodies.
With views over Old Trafford, Hotel Football offers a winning medley of contemporary design, excellent facilities and event spaces, all designed to take the experience to the next level.
The culture of Hotel Football is what truly sets it apart from other hotels. We believe in a world-class, welcoming service, where guests can relax as if they were at home, while still receiving top class treatment from our team.
Job Description
Are you ready to join the winning team? Hotel Football is on the hunt for a passionate and dedicated Receptionist to become a key player in our exceptional Front of House squad.
Since our kickoff in 2015, Hotel Football has been hitting the back of the net as a hotel that caters to everyone's needs. Whether you're a die-hard football fan, a family seeking adventure, a corporate guest, or a culinary connoisseur, we've got you covered.
As a Receptionist, you'll be our star striker, making the crucial first impression on our guests with a warm and inviting welcome. Your mission: to deliver top-notch customer service and ensure every guest's stay is a winning one. You'll team up with our talented Front of House squad to tackle any challenges that come our way and keep the game running smoothly.
In return for your dedication and hard work, we offer a competitive salary, ongoing training opportunities, and a supportive team environment where you'll feel like part of the starting lineup.
What we're looking for:
• Be the hotel's ultimate ambassador, representing our brand with flair and charm.
• Have a professional and polished look by following our grooming policy.
• Keep our hotel safe and secure by always complying with our Security and Health & Safety policies.
• Pay attention to the little things, have a passion for quality, and maintain high standards.
• Embrace training and coaching, stay organised, and multitask like a pro.
• Work well under supervision, be a polite and helpful team player to colleagues and guests, and welcome feedback with open arms.
• Be a communication superstar with a friendly and enthusiastic attitude, ready to learn and grow.
• Bring your A-game in spoken and written English to interact with our diverse clientele.
• Let guest feedback guide us in continually improving our experiences.
• Always be on the lookout for ways to expand your knowledge and skills, and collaborate with leaders to create the best office practices.
Ready to kick off your career with Hotel Football? Apply now and join us on the journey to victory!
Apply Today and Start Winning with Hotel Football!
Benefits