Job Title: Business Analyst – Tech 

Location: Stamford Bridge 

Employment type: Permanent 

We’re constantly evolving and transforming how we use technology at Chelsea FC, enhancing performance across our key technology systems and continuously striving to help the club be at the forefront of everything we do.  

You will be instrumental in helping us achieve improved business outcomes and give the team an edge when it comes to technology!  

About you: 

• You’ll be laser focused on driving technology efficiency and standardisation across the club 
• Be detail oriented, analytical and quality driven in your approach to work 
• Enjoy staying up-to-date with emerging technology trends (as do we) and assess their potential business benefits 
• Thrive in environments where good communication and collaboration is encouraged

What you’ll be doing: 

The Technology Business Analyst is responsible for analysing business processes and identifying opportunities to leverage technology to improve business outcomes.  

• Driving technology efficiency and standardisation across the club
• Conducting cost-benefit analyses to evaluate the potential impact of technology investments
• Staying up-to-date with emerging technology trends and assess their potential impact on the business
• Supporting change and adoption of new technology solutions
• Communicating effectively with business stakeholders and the technology team to ensure alignment and collaboration
• Developing and execute test plans to ensure the quality and functionality of technology solutions
• Assisting in the implementation of integration solutions, ensuring seamless data exchange between systems
• Analysing system performance data and provide recommendations for improvements
• Participating in technical troubleshooting and problem resolution efforts
• Creating and maintain technical documentation for new and existing systems

Experience/requirements: 

Essential: 

• A proven background as a Business Analyst within a technology environment 
• Demonstrable experience in change management, vendor management and technology adoption 

Desirable:

• A degree in a relevant field such as Computer Science, Information Technology, or Business Administration
• Certifications in project management methodologies such as PRINCE2 or PMP
• Proficiency in SQL and experience with relational databases for data analysis  
• Experience working within the sports industry, especially a top tier club would be advantageous but not necessary 

What do we offer in return? 

• The opportunity to work for a constantly evolving organisation operating the top of its game 
• 25 days holiday increasing to 28 days after 3 years 
• 5% pension contribution, life assurance, private health insurance and discounted eye care 
• Access to discounts for numerous leading brands and high street retailers 
• Chelsea FC membership! 

As a member of the Chelsea team you will become part of a long and proud history in the heart of iconic west London, which dates back to the club’s founding in 1905. Since that time the club has won every major domestic and international trophy, being crowned English, European and world champions in the process. 

Chelsea are a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Women’s and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world. 

If you’re motivated and want to help us win more trophies, you’ve got a place here at Chelsea! 

Our commitment to Equality, Diversity and Inclusion: 

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.