JOB TITLE: Hotel Food & Beverage Manager

DEPARTMENT: Hotel   

JOB FUNCTION: To work with other departments to ensure the optimal provision of food and drink to all hotel customers and team members

DIRECT REPORTS: The Food & Beverage Team

LOCATION: Stamford Bridge

CONTRACT: Permanent, 40 hours per week, 5 days over 7 days per week.

PLAY YOUR PART (Main Responsibilities):

• Leading and training the food and beverage team in their delivery of food and drink served within the hotels.
• Demonstrating commercial acumen in all aspects of cost and revenue management, forecasting and budgeting
• Training, communicating and demonstrating operational standards that strive to exceed company expectations
• Sharing and assisting in the day-to-day management of all hotel departments
• Working with support departments – finance, HR and health & safety – to ensure compliance with all corporate and statutory requirements

DO THE RIGHT THING (Our Expectations):

• To demonstrate and live by the club’s values; Here to Win, Be Brave, Do the Right Thing, Play Your Part, Many Teams, One Club and Proud to Be Chelsea
• To adhere to the club’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
• To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
• To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead
• To report any misconduct or suspected misconduct to the HR Department.

HERE TO WIN (Measures of Performance):

Please note key measurables on how the candidate would demonstrate success in the role:

• Ability to engage and nurture the team, with a positive and approachable attitude
• Guest satisfaction, including on site guest surveys
• Progression planning
• Maximize revenue opportunities

PROUD TO BE CHELSEA (Person Specification):

Experience:

• Supervisory and rostering experience of food and beverage service in a 100+ cover trading environment

Skills and Behaviours:

• Confidence and ambition in being able to deal with a variety of catering propositions over any given period and to take a core company standard and show the willingness to add value and creativity.

Chelsea FC and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.